Student Health, Wellbeing, and Conduct

Health Insurance

All students must have JCU’s CISI health insurance for two semesters, as stated in your Admissions Acceptance Letter.  

Coverage Dates  

  • New Students: Coverage must match your official Admissions Acceptance Letter (two consecutive semesters or full program duration).  
  • Returning Students: Coverage must match the academic calendar (one semester, from move-in to move-out).  

Exemptions 

1.Tessera Sanitaria (or provisional certificate)  

2. Diplomatic ID (Tessera MAE)  

3. European Health Insurance Card (EHIC) (or provisional certificate)  

4. Study Abroad Program Insurance (check with your home university for details)  

5. Private Insurance (only for students enrolled before Fall 2024*):  

- Must match CISI coverage  

- Submit a coverage letter to [email protected] with:  

• Full name (student or immediate family)  

• Valid coverage dates (must include Fall 2025)  

• Coverage area (must include Italy)  

• Renewal information  

*Note: This exception also applies to EU students who enrolled in Fall 2024, but not after.  

Questions? 
If this is your first semester at JCU, please contact [email protected].  
If you are a returning student, please contact [email protected].  

Please note, the CISI Policy is no longer valid if: 
You withdraw from John Cabot University
You are taking the fall/spring semester off (or both)
You are not actively taking classes at JCU
With the exception of the summer term, students must be actively taking classes at JCU. 

Refund Policy
If your policy hasn’t started, we can issue a full refund.
If your policy has started, we can issue a refund for unused months.