Transcripts

JCU transcripts contain course work taken at the University. Transcripts, both official and unofficial, will not be accessible to anyone whose records have been blocked due to holds. Should transcripts be withheld due to one or more reasons, it is the responsibility of the student to contact the appropriate department to clear the account.

Only John Cabot University transcripts will be issued. Copies of other schools' transcripts are NOT included. Transcripts from other schools must be ordered from the original institution.

Processing Time

Transcripts are typically sent within two business days of receiving the transcript request and payment. Processing time may increase at the end of each semester due to the high number of transcript requests. Students should plan their transcript requests accordingly. John Cabot University has no control over the delivery time of transcripts shipped via regular airmail.

Unofficial Transcripts

Unofficial transcripts report the same course and grade information as the official transcripts; however, they are not considered official because they do not have the official university seal imprinted on them and are not suitable for transfer purposes. Unofficial transcripts are used primarily for student reference.

Unofficial transcripts are available through the online registration system - under the grades tab - for all students that have completed coursework after 2003.

Unofficial transcripts are not available online for students that completed all or part of their coursework prior to 2003.

Certified Electronic Transcripts

JCU has partnered with Parchment to provide secure, certified electronic PDF transcripts. The PDFs are sent over a secure network to the email address of the recipient students indicate on the request and are considered official records. These eTranscripts are certified by a digital signature and security encryption. While nowadays eTranscripts are widely accepted, we strongly recommend that students confirm with their designated recipients that they will accept this record format before placing an order.

Only coursework taken after 2003 can be sent via Certified Electronic PDF transcripts. Students may track their request online and will also receive an email notification when the transcript request is approved and sent. 

Payment Information
Electronic transcripts cost $8.00 / €8.00. 
Payment is made directly through Parchment Exchange, which employs the same Secure Socket Layer (SSL) technology that powers all online banking solutions. 

Options For Holding Delivery
HOLD FOR GRADES – Students should select this option if they want transcripts held until the end of the semester when final grades are posted. Please check with the Registrar's Office for specific date. 

Disclaimers
Availability disclaimer: Electronic transcripts are available for students that attended John Cabot University after 2003. Students that have attended JCU before 2003 can only request hard copy transcripts.
Administrative Hold: Transcripts are not issued until all outstanding accounts with the University are paid.

Request Transcripts Now

Hard Copy Transcripts

Hard copy transcripts are to be requested using the designated Transcript Request Form. If an official transcript request form is not submitted, official records will not be released. The signed request form may be submitted: 

• in person, at the Registrar's Office 
• via email, to [email protected] 

Payment Information
Paper transcripts cost $10.00 / €10.00. 

Payment can be made: 

• In person, at the Business Office (Critelli Campus)
• Online, at https://onlinepayment.johncabot.edu/

Please note that online payments may take up three working days to clear. Transcripts will not be issued until confirmation of payment is received by the Registrar's Office.

Shipping Methods
Regular Mail: unless otherwise indicated on the request form, hard copy transcripts are mailed out via regular air mail. It may take up to 25 business days for transcripts to be delivered to the designated destination. 

Express Shipping: upon request and payment of $20.00 / €20.00, transcripts may be sent via UPS express mail. This shipping method should be specifically selected on the request form by checking the "Expedite Courier (UPS)" option under the Special Handling section. Transcripts issued via UPS will arrive at destinations within 5 business days.

Options For Holding Delivery
HOLD FOR GRADES - Students should select this option if they want transcripts held until the end of the semester when final grades are posted. Please check with the Registrar's Office for specific date. 

Disclaimers
Administrative Hold: Transcripts are not issued until all outstanding accounts with the University are paid.

Pick Up Times
If students wish to pick up their official transcripts in person, they can stop by the Registrar's Office during our opening hours: 

Monday – Wednesday: 9AM – 6PM
Thursday and Friday: 9AM – 5PM

Designating A Proxy:
If students wish for someone else to pick up their official academic records, they must email an official Academic Statement Proxy Collection Form to the Registrar’s Office at [email protected]. The form is valid for single use only. 

Disclaimers
Administrative Hold: Transcripts are not issued until all outstanding accounts with the University are paid.