Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American university in Rome, is searching for candidates to be posted on teamed assignments as ASL Interpreters. As an American Sign Language Interpreter, you will provide professional working proficient interpreting services in English, both live and on video (when needed), in various settings at John Cabot University, mostly in a classroom setting. The ideal candidates will demonstrate knowledge of a number of specialized skills. We are looking to create a team of ASL professionals, and therefore are looking for a minimum of two qualified candidates.

Certification of RID is required. Candidates must also have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC.

Note that this position requires a Partita IVA, and that all applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.  

Essential Duties and Responsibilities

• Provide a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) JCU Community members
• Provide interpreting for any tutoring which may take place outside of the classroom
• Prepares for each assignment by minimally:
• Reviewing textbooks or other materials as appropriate to assignments
• Meeting with students and professors to review content and determine the appropriate language and form of communication
• Assessing logistical arrangements

• Actively seeks assignments that will increase breadth and depth of interpreting experience within the JCU Community.
• Produces a professional working proficient level of message equivalency between ASL and English

Specialized Skills

• Knowledge of the large, diverse, deaf, and hard-of-hearing community
• Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
• Demonstrated knowledge of role and function in postsecondary interpreting
• Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
• Demonstrated knowledge and appreciation of multiple styles of workplace communication
• Collaborative, progressive, innovative mindset; appreciation of the value of all community members
• Comfortable with the possibility of being recorded or on video during class settings
• Comfortable with and experience in a post-secondary environment
• Strong analytical skills and quantitative abilities
• Understanding of university organization and resources
• Strong communication abilities, written, spoken, and signed
• Perseverance and strong work ethic
• Generosity in sharing expertise and a strong interest in developing others
• Intermediate skills using Microsoft Office Suite

Requirements

• Bachelor's Degree preferred. Certification by RID required.
• Have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC
• Five (5) years of professional interpreting experience, of which two (2) years are post certification
• Documented experience interpreting in a diverse range of assignments
• Demonstrate a professional working proficient level of interpreting between ASL and English
• This is a Staff/Administration position, however the working hours are completed in a classroom setting

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "ASL Interpreter". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled.  

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a qualified and enthusiastic candidate to fill the position of Assistant for Student Activities and Engagement. The successful candidate, under the direction of the Director of Student Services, will act as the first point of contact for inquiries from students and assist in the coordination and execution of student activities and all those events that aim to enhance student life, community building, and transition programming at John Cabot University. This position will work in collaboration with other Student Affairs offices to create, plan, market, and facilitate events and initiatives for all JCU students. This is a 38 hour/week full-time, one-year term contract with possibility of renewal.

Key duties and responsibilities

• Provide administrative support for the routine operation of all student activities including but not limited to; extracurricular programming, trips, student events, graduation, orientation, pre-departure 
• Participate in planning activities and assist with the development of departmental goals and objectives
• Provide administrative assistance and staffing support by attending small and large-scale departmental events, often after office hours
• Work to support and promote campus activities through Student Affairs initiatives
• Promote Student Affairs events through posters, social media, tabling, and other means as appropriate
• Collaborate with other university departments in maintaining Student Affairs' social media presence, voice, and engagement by creating, scheduling/posting, soliciting new content and managing community conversations on social networks 
• Maintain regular communication with students, faculty, visitors, and partners (email, phone, virtual or in-person meetings)
• Data entry and maintenance of student databases
• Chaperone student trips and events, often after office hours (evenings and overnight/weekends)
• Perform other duties as assigned 

Qualifications and skills

• Bachelor’s degree in any liberal arts discipline required, master’s degree preferred
• Fluency in English language, superior command of Italian language
• Excellent oral and written communication skills 
• Ability to work under pressure and to multitask
• Strong skills in Microsoft Office and good understanding of social media
• Exceptional customer service skills  
• Organizational and planning skills, attention to detail  
• Ability to work collaboratively as part of a team

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Assistant for Student Activities and Engagement”. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.  

John Cabot University, a regionally accredited American university in Rome, is seeking a candidate to fill the position of CRM Analyst. The CRM Analyst will support the Director of Marketing and the Coordinator of Marketing, liaising primarily with the Admissions Office, to promote events and recruitment efforts. Tasks and responsibilities include but are not limited to: CRM management through the inbound marketing tool, HubSpot; developing email campaigns, and monitoring PPC campaigns through such platforms as Google Ads and Meta/LinkedIn Ads. This is a one-year term contract, with possibility of renewal. 

Essential Duties and Responsibilities

• Manage email campaigns, landing pages, etc. through HubSpot 
• Promote events such as in-person open days and online webinars through the CRM
• Support all University offices with their digital marketing outreach 
• Facilitate marketing automation processes 
• Contribute to content creation (newsletter, blog, social media, comm flow, brochure) 
• Optimize published blog pieces using SEO trends/guidelines 
• Update website text on behalf of Marketing/Admissions offices 
• Request work of the Graphic Designer for the development of creatives, brochures, etc 
• Perform other duties as assigned

Qualifications and Skills

• Bachelor’s degree required or equivalent work experience, preferably in the field of Marketing or Communications 
• CRM experience important, preferably with HubSpot but Salesforce is acceptable 
• Fluent in English and Italian 
• Excellent writing, editing and proofreading skills in English 
• Experience with digital campaigns (preferably Google Ads, Meta and LinkedIn Ads) is preferred
• Knowledge of SEO and how to apply guidelines to written content 
• Able to promote in-person and virtual events effectively 
• Ability and enthusiasm to work as part of a team 
• Experience with Marketing analytics and data analysis preferred 
• Working knowledge of college admissions process and cycle beneficial 

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line "CRM Analyst". The position will be open until filled, with application review commencing immediately. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, an accredited American university in Rome, seeks an IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with students, faculty, and staff in troubleshooting any IT issue that may arise on campus. The ideal candidate is a dynamic individual with multitasking capabilities who is able to prioritize duties depending on the situation, and must be committed, kind, available, and able to interact in a cheerful, respectful, and professional way with professors, students and fellow staff. 

Essential Duties and Responsibilities

• Ensure that all lab equipment is functioning 
• Install new computer hardware and software 
• Troubleshoot computer, printer, hardware, and software problems 
• Provide constant front-line (helpdesk) support to staff, faculty, and students, and backup support to IT personnel 

Qualifications and Requirements

• Applicant must be native English speaker or fluent in both spoken and written English 
• Knowledge of Italian preferred 
• Good knowledge of Microsoft Windows and Mac client operating systems 
• Working knowledge of computer hardware, Office 365, TCP/IP networking 
• Excellent written and verbal communication skills 
• Ability to work occasional evenings and weekends 
• Ability and enthusiasm to learn and pick up new skills 
• Work well under pressure and be able to adapt to a changing environment 

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. The position will remain open until filled but hiring is hiring is set to begin as soon as possible. Please include a cell phone number on your CV. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, an accredited American university in Rome, seeks an enthusiastic and well-prepared candidate to join a dynamic team in the role of Marketing and Communications Associate. The Associate will primarily support the Graduate Studies and Career Services centers in creating strategic content across various platforms and developing successful email campaigns and social media/digital strategies, with the aim of promoting graduate enrollment and retention, as well as enhancing career services communication for current students and alumni. Reporting directly to the Executive Director of the Center for Graduate Studies and Career Services, the Associate’s main tasks and responsibilities will include content creation and maintenance of various digital and offline platforms such as LinkedIn, Instagram, blogs, website, newsletters and brochures. The ideal candidate will have demonstrated experience with comm flow, email campaigns, as well as social media strategy and ads. This is a one-year, full-time (38 hrs./week) contract, with the possibility of renewal.  

Essential Duties and Responsibilities

• Support the Graduate Studies Center, Career Services, Admissions and Marketing offices through strategic digital/social media and offline content creation and strategy. 
• Create and manage content for social media, emails, website, newsletters, blog, brochures.
• Optimize content using current SEO guidelines and trends.
• Facilitate marketing automation processes, managing email campaigns and landing pages.
• Organize, promote, co-manage and actively participate in campus tours and special events, such as virtual and in-person Open Days.
• Request work of the Graphic Designer for the development of creatives.
• Coordinate with faculty, students, alumni, staff external stakeholders in determining the best way to promote university-wide and off-campus events
• Execute communication strategy with internal and external stakeholders.
• Liaise with prospective and enrolled students, as well as university alumni.
• Collaborate with faculty and other administrative offices as necessary.
• Perform other duties as assigned.

Qualifications and Skills

• Bachelor’s degree required, preferably in the field of Marketing or Communications.
• Excellent and written and oral communication skills in English and Italian; Native English speaker language proficiency preferred.
• Strong writing, editing and proofreading skills.
• Experience with successful social media campaigns, preferably in higher education context, with a proactive approach.  
• Demonstrated knowledge of SEO and how to apply guidelines to written content.
• Able to promote in-person and virtual events effectively, with strong customer-service skills.
• Ability and enthusiasm to work collaboratively, as part of a team, as well as individually with minimal supervision.
• Strong organizational skills and attention to detail.
• Experience with Canva for graphic design.
• Excellent video editing skills.
• Experience with marketing analytics and data analysis preferred.
• Flexibility in working irregular hours (some evenings and weekends) when necessary.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Marketing and Communications Associate”. The position will remain open until filled, with priority given to applications received by June 14, 2024. The successful candidate will begin employment as early as July 1, 2024. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, an accredited American liberal arts university in Rome, is seeking a dynamic and motivated Web Communications Assistant to join our team and contribute to the enhancement of the University’s digital presence. The Assistant's main responsibilities will be to support the Director of Web Communications and the Webmaster in the day-to-day maintenance and updating of the JCU website, and to contribute to the website redesign project. The ideal candidate has excellent writing and editing skills and is enthusiastic about content creation as well as web analytics. This is a full-time (38 hrs./week), one-year term contract, with possibility of renewal.

Key duties and responsibilities

• Assisting in maintaining and updating the University’s website content, ensuring accuracy, consistency, and compliance with web standards
• Collaborating with various departments to gather and manage content for web pages
• Editing, proofreading, and posting content provided by various university divisions and academic departments
• Researching, writing, editing, and proofreading news items; occasionally covering events at JCU (as reporter and/or photographer) outside of regular office hours
• Interviewing faculty, students, alumni, and staff for website features
• Choosing and editing photographs
• Working on special projects such as videos
• Assisting with monitoring of site traffic and other web analytics
• Ensuring web content is optimized for search engines (SEO) and accessible to all users
• Staying current with web development trends and best practices
• Assist with content migration during website redesign

Qualifications and Skills

• Bachelor’s degree
• Excellent writing and editing skills in English
• Excellent attention to detail and organizational skills
• Able to learn new technologies quickly
• Able to work independently and as part of a team
• Skilled in the use of popular Microsoft and Adobe applications

 Preferred

• Knowledge of writing for the web
• Familiarity with the use of social media
• Experience using web content management systems
• Basic digital image editing skills (Photoshop)
• HTML, CSS, and web design principles
• Knowledge of SEO and web analytics tools (e.g., Google Analytics)
• Working knowledge of Italian
• Experience in an American higher education setting

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line "Web Communications Assistant." The position will remain open until filled, with application review commencing immediately. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is seeking a dedicated, empathetic, and self-motivated candidate to fill the position of Residence Director (RD), joining the housing and Residential Life Staff in the Dean of Students Office. The RD is a professional member of the team whose main duty is to foster a safe and comfortable living environment for students and to promote engagement with the larger community. They are responsible for living onsite in one of JCU’s residences/assigned University housing and responding to student emergencies during evening and weekend hours when on call. While a full-time position, it is not a traditional 9-5 office job, providing a flexible schedule, with limited office hours and a rotating on-call schedule on evenings and weekends. This is a one-year term contract, with the possibility of renewal, a competitive salary, professional development opportunities, and free lodging in one of JCU’s residences.

Essential duties and responsibilities

• Intervene and resolve issues related to student roommate disputes and student conduct, address and refer students to the Director of Health and Wellbeing regarding general concerns.
• Provide guidance to students to access university resources.
• When on call, respond to emergencies and follow up with the Dean of Students Office, Doctor on Call, and Director of Health and Wellbeing.
• Assist with the coordination of housing, security, resident assistant management, maintenance, and in-residence events with the various University offices.
• Collaborate with the Residence Life Office in interviewing, hiring, and training new Resident Assistants (RAs).
• Plan and lead Residence Life events.

Qualifications and skills

• Bachelor’s degree or equivalent of education and experience.
• Excellent written, oral, and interpersonal communication skills sufficient to C1 level in both English and Italian.
• Related crisis management experience in an American higher education, housing, student life, and health and wellbeing management experience preferred.
• Demonstrated emotional intelligence and self-awareness, cultural competency and extraordinary interpersonal skills, ability to remain calm and responsive in crisis situations, conflict mediation skills.
• Familiarity with Microsoft Office, Zoom, and Maxient preferred.
• Excellent organizational skills, ability to balance numerous demands, evaluate competing priorities, and adjust planning as needed.
• Attention to detail and record-keeping.
• Experience leading extra-curricular programming around Italy preferred.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and Cover Letter to [email protected] with subject line “Residence Director”. Please include both an email address and a cell phone number on your CV. The position will remain open until filled, with application review commencing immediately, and hiring set to begin as early as Sept 2, 2024. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.