Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American university in Rome, is searching for candidates to be posted on teamed assignments as ASL Interpreters. As an American Sign Language Interpreter, you will provide professional working proficient interpreting services in English, both live and on video (when needed), in various settings at John Cabot University, mostly in a classroom setting. The ideal candidates will demonstrate knowledge of a number of specialized skills. We are looking to create a team of ASL professionals, and therefore are looking for a minimum of two qualified candidates.

Certification of RID is required. Candidates must also have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC.

Note that this position requires a Partita IVA, and that all applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.  

Essential Duties and Responsibilities

• Provide a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) JCU Community members
• Provide interpreting for any tutoring which may take place outside of the classroom
• Prepares for each assignment by minimally:
• Reviewing textbooks or other materials as appropriate to assignments
• Meeting with students and professors to review content and determine the appropriate language and form of communication
• Assessing logistical arrangements

• Actively seeks assignments that will increase breadth and depth of interpreting experience within the JCU Community.
• Produces a professional working proficient level of message equivalency between ASL and English

Specialized Skills

• Knowledge of the large, diverse, deaf, and hard-of-hearing community
• Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
• Demonstrated knowledge of role and function in postsecondary interpreting
• Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
• Demonstrated knowledge and appreciation of multiple styles of workplace communication
• Collaborative, progressive, innovative mindset; appreciation of the value of all community members
• Comfortable with the possibility of being recorded or on video during class settings
• Comfortable with and experience in a post-secondary environment
• Strong analytical skills and quantitative abilities
• Understanding of university organization and resources
• Strong communication abilities, written, spoken, and signed
• Perseverance and strong work ethic
• Generosity in sharing expertise and a strong interest in developing others
• Intermediate skills using Microsoft Office Suite

Requirements

• Bachelor's Degree preferred. Certification by RID required.
• Have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC
• Five (5) years of professional interpreting experience, of which two (2) years are post certification
• Documented experience interpreting in a diverse range of assignments
• Demonstrate a professional working proficient level of interpreting between ASL and English
• This is a Staff/Administration position, however the working hours are completed in a classroom setting

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "ASL Interpreter". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled.  

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a qualified and enthusiastic candidate to fill the position of Assistant for Student Activities and Engagement. The successful candidate, under the direction of the Director of Student Services, will act as the first point of contact for inquiries from students and assist in the coordination and execution of student activities and all those events that aim to enhance student life, community building, and transition programming at John Cabot University. This position will work in collaboration with other Student Affairs offices to create, plan, market, and facilitate events and initiatives for all JCU students. This is a 38 hour/week full-time, one-year term contract with possibility of renewal.

Key duties and responsibilities

• Provide administrative support for the routine operation of all student activities including but not limited to; extracurricular programming, trips, student events, graduation, orientation, pre-departure 
• Participate in planning activities and assist with the development of departmental goals and objectives
• Provide administrative assistance and staffing support by attending small and large-scale departmental events, often after office hours
• Work to support and promote campus activities through Student Affairs initiatives
• Promote Student Affairs events through posters, social media, tabling, and other means as appropriate
• Collaborate with other university departments in maintaining Student Affairs' social media presence, voice, and engagement by creating, scheduling/posting, soliciting new content and managing community conversations on social networks 
• Maintain regular communication with students, faculty, visitors, and partners (email, phone, virtual or in-person meetings)
• Data entry and maintenance of student databases
• Chaperone student trips and events, often after office hours (evenings and overnight/weekends)
• Perform other duties as assigned 

Qualifications and skills

• Bachelor’s degree in any liberal arts discipline required, master’s degree preferred
• Fluency in English language, superior command of Italian language
• Excellent oral and written communication skills 
• Ability to work under pressure and to multitask
• Strong skills in Microsoft Office and good understanding of social media
• Exceptional customer service skills  
• Organizational and planning skills, attention to detail  
• Ability to work collaboratively as part of a team

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Assistant for Student Activities and Engagement”. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.  

John Cabot University, an accredited American university in Rome, seeks an enthusiastic and skilled candidate to join our dynamic team at the Center for Graduate Studies in the role of Coordinator of Operations and Events. The Coordinator will manage general operations, provide faculty support, oversee facilities, handle back office tasks, and coordinate events at the Center for Graduate Studies in the Trastevere neighborhood of Rome. Reporting directly to the Center’s Executive Director, this role involves significant interaction with students, professors, and staff to ensure the smooth operation of JCU programs as well as joint-degree programs with the Milano Polytechnic (POLIMI). The ideal candidate will have strong administrative and support experience, be detail-oriented, capable of leading projects and initiatives, and effective in working with a diverse group of individuals. This is a one-year, full-time (38 hrs./week) contract, with the possibility of renewal. 

Essential Duties and Responsibilities

• Ensure smooth running of the Graduate Studies Center, liaise with administrative offices, Academic Directors, students, the Executive Director; regularly inspect facilities and promptly report any issues.
• Co-manage Welcome Desk for Graduate Studies Center for students and faculty.
• Coordinate classes for all the graduate programs offered by the Center in partnership with POLIMI GSoM, manage logistics, Registrar, and Faculty Support, ensure support services for both students and faculty. 
• Handle enrollment of POLIMI students in the JCU system.
• Co-organize and attend orientation activities and other events for graduate programs.
• Ensure all Center for Graduate Studies events, both in-person and virtual, are organized and supervised, including booking rooms, arranging catering if necessary, managing internal and external guest lists, and performing follow-up as needed.
• Perform other duties as assigned.

Qualifications and Skills

• Bachelor’s degree required, or equivalent combination of education and work experience
• Excellent written and oral communication skills; Native English speaker language proficiency preferred
• Strong organizational and administrative skills with excellent attention to detail
• Proactive and independent mindset
• Experience with successful events management preferred 
• An enthusiastic and team-oriented attitude
• Flexibility in working irregular hours when necessary

 

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Coordinator or Operations and Events”.  The position will remain open until filled, with the successful candidate will begin employment as early as August 26, 2024. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

All applicants must apply by submitting their resume, cover letter and three references.
The candidate must be eligible to work within the European Union and be compliant with Italian immigration requirements.

John Cabot University, an accredited American university in Rome, seeks an IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with students, faculty, and staff in troubleshooting any IT issue that may arise on campus. The ideal candidate is a dynamic individual with multitasking capabilities who is able to prioritize duties depending on the situation, and must be committed, kind, available, and able to interact in a cheerful, respectful, and professional way with professors, students and fellow staff. 

Essential Duties and Responsibilities

• Ensure that all lab equipment is functioning 
• Install new computer hardware and software 
• Troubleshoot computer, printer, hardware, and software problems 
• Provide constant front-line (helpdesk) support to staff, faculty, and students, and backup support to IT personnel 

Qualifications and Requirements

• Applicant must be native English speaker or fluent in both spoken and written English 
• Knowledge of Italian preferred 
• Good knowledge of Microsoft Windows and Mac client operating systems 
• Working knowledge of computer hardware, Office 365, TCP/IP networking 
• Excellent written and verbal communication skills 
• Ability to work occasional evenings and weekends 
• Ability and enthusiasm to learn and pick up new skills 
• Work well under pressure and be able to adapt to a changing environment 

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. The position will remain open until filled but hiring is hiring is set to begin as soon as possible. Please include a cell phone number on your CV. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time (38 hrs./week) Orientation Coordinator to join the Orientation and Student Life team. The ideal candidate is professional, highly self-motivated, flexible, and able to provide friendly and thoughtful assistance to students, working well as part of a team. The Coordinator will work closely with and directly report to the Director of Orientation. They will also collaborate with various university departments, provide support to the Student Life team, and must be able to perform well under pressure, in a fast-paced, student-oriented environment. This is a one-year, full time (38 hrs/week) term contract, with possibility of renewal.

Key Duties and Responsibilities

• Assist in [VM1] developing the Orientation schedule and organizing the Orientation program
• Assist in the recruitment, training, supervision, and coordination of Student Leaders (Orientation Leaders).
• Assist in[VM2]  coordinating suppliers and all Orientation week logistics.
• Develop educational material for incoming students and Orientation Student Assistants (brochures, flyers, handbooks, videos, etc.).
• Manage online orientation platforms (data entry).
• Reply to written and oral inquiries from students, families, and staff representatives of other universities.
• Coordinate the office needs with the Director.
• Manage website and other departmental correspondence and communications.
• Keep Orientation website pages up to date.
• Coordinate the university-wide assessment of Orientation.
• Moderate conference sessions with multiple speakers.
• Analyze feedback and collect data. 
• Participate in Student Affairs conferences and meetings.
• Provide support to the Student Affairs team. 
• Provide leadership to a team of student workers.
• Attend off-campus trips as a group leader.
• Other duties as assigned.

Qualifications and skills

• Bachelor’s degree 
• Fluent in English and Italian
• Excellent written and verbal communication skills
• Demonstrated organizational skills, attention to detail, and conflict resolution experience
• Planning, analytical, and budgeting skills
• Excellent Customer service skills and ability to work under pressure
• Ability to balance the needs of a wide range of constituents
• Experience with public speaking and/or workshop presentations
• Experience working in Student Services or Student Affairs preferred
• Experience in large-scale event planning preferred
• Ability to work irregular hours and occasionally during weekends 

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV/resumé and cover letter to [email protected] with subject line “Orientation Coordinator”. Applications will be reviewed starting September 3. The position will remain open until filled, with employment to begin as early as October 1. While we appreciate every application received, please note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American university in Rome, is seeking a dedicated, empathetic, and self-motivated candidate to fill the position of Residence Director (RD), joining the housing and Residential Life Staff in the Dean of Students Office. The RD is a professional member of the team whose main duty is to foster a safe and comfortable living environment for students and to promote engagement with the larger community. They are responsible for living onsite in one of JCU’s residences/assigned University housing and responding to student emergencies during evening and weekend hours when on call. While a full-time position, it is not a traditional 9-5 office job, providing a flexible schedule, with limited office hours and a rotating on-call schedule on evenings and weekends. This is a one-year term contract, with the possibility of renewal, a competitive salary, professional development opportunities, and free lodging in one of JCU’s residences.

Essential duties and responsibilities

• Intervene and resolve issues related to student roommate disputes and student conduct, address and refer students to the Director of Health and Wellbeing regarding general concerns.
• Provide guidance to students to access university resources.
• When on call, respond to emergencies and follow up with the Dean of Students Office, Doctor on Call, and Director of Health and Wellbeing.
• Assist with the coordination of housing, security, resident assistant management, maintenance, and in-residence events with the various University offices.
• Collaborate with the Residence Life Office in interviewing, hiring, and training new Resident Assistants (RAs).
• Plan and lead Residence Life events.

Qualifications and skills

• Bachelor’s degree or equivalent of education and experience.
• Excellent written, oral, and interpersonal communication skills sufficient to C1 level in both English and Italian.
• Related crisis management experience in an American higher education, housing, student life, and health and wellbeing management experience preferred.
• Demonstrated emotional intelligence and self-awareness, cultural competency and extraordinary interpersonal skills, ability to remain calm and responsive in crisis situations, conflict mediation skills.
• Familiarity with Microsoft Office, Zoom, and Maxient preferred.
• Excellent organizational skills, ability to balance numerous demands, evaluate competing priorities, and adjust planning as needed.
• Attention to detail and record-keeping.
• Experience leading extra-curricular programming around Italy preferred.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and Cover Letter to [email protected] with subject line “Residence Director”. Please include both an email address and a cell phone number on your CV. The position will remain open until filled, with application review commencing immediately, and hiring set to begin as early as Sept 2, 2024. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.