Employment Opportunities

Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American university in Rome, is searching for candidates to be posted on teamed assignments as ASL Interpreters. As an American Sign Language Interpreter, you will provide professional working proficient interpreting services in English, both live and on video (when needed), in various settings at John Cabot University, mostly in a classroom setting. The ideal candidates will demonstrate knowledge of a number of specialized skills. We are looking to create a team of ASL professionals, and therefore are looking for a minimum of two qualified candidates.

Certification of RID is required. Candidates must also have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC.

Note that this position requires a Partita IVA, and that all applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.  

Essential Duties and Responsibilities:

  • Provide a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) JCU Community members
  • Provide interpreting for any tutoring which may take place outside of the classroom
  • Prepares for each assignment by minimally:
    • Reviewing textbooks or other materials as appropriate to assignments
    • Meeting with students and professors to review content and determine the appropriate language and form of communication
    • Assessing logistical arrangements
  • Actively seeks assignments that will increase breadth and depth of interpreting experience within the JCU Community.
  • Produces a professional working proficient level of message equivalency between ASL and English

Specialized Skills:

  • Knowledge of the large, diverse, deaf, and hard-of-hearing community
  • Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
  • Demonstrated knowledge of role and function in postsecondary interpreting
  • Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
  • Demonstrated knowledge and appreciation of multiple styles of workplace communication
  • Collaborative, progressive, innovative mindset; appreciation of the value of all community members
  • Comfortable with the possibility of being recorded or on video during class settings
  • Comfortable with and experience in a post-secondary environment
  • Strong analytical skills and quantitative abilities
  • Understanding of university organization and resources
  • Strong communication abilities, written, spoken, and signed
  • Perseverance and strong work ethic
  • Generosity in sharing expertise and a strong interest in developing others
  • Intermediate skills using Microsoft Office Suite

Requirements:

  • Bachelor Degree preferred. Certification by RID required.
  • Have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC
  • Five (5) years of professional interpreting experience, of which two (2) years are post certification
  • Documented experience interpreting in a diverse range of assignments
  • Demonstrate a professional working proficient level of interpreting between ASL and English
  • This is a Staff/Administration position, however the working hours are completed in a classroom setting

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "ASL Interpreter". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled.  

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a highly motivated HR and Payroll Assistant to assist the Hiring Manager/Director of Administration and the Payroll Manager in undertaking a variety of recruitment, hiring, orientation, and employment functions. Duties will range from coordinating recruitment activities, job postings, meetings, interviews, and reference checks, to assisting with contracts, orienting new staff, and acting as a liaison between the Hiring/Payroll Office and JCU employees, also assisting in creating policies, processes, and documents. The ideal candidate must be extremely detail-oriented, a good team player, willing and able to learn quickly, and possess superior organizational and time management skills.

Key Duties and Responsibilities

  • Assist the Hiring Manager in the full cycle of the recruitment and selection process, including resume screening, scheduling and conducting interviews, and reference checks
  • Provide general clerical and administrative support to the Hiring Manager and Payroll Manager
  • Offer daily reporting and accurate summaries of tasks in a timely manner
  • Assist the Payroll Manager in the preparation of employment contracts and conducting initial orientation for newly hired employees
  • Process documentation and prepare/create reports relating to personnel activities (staffing, recruitment, orientation, performance evaluations, etc.)
  • Act as liaison between the Hiring and Payroll offices and incumbents and current employees, ensuring smooth communication and prompt resolution of requests, questions, and concerns
  • Assist in editing, updating, and creating policies and procedures, maintaining updated existing employee handbook and recruitment portal
  • Collect information, perform research and analysis as needed, and provide suggestions for the best solutions to solve problems

Qualifications and Skills

  • Excellent command of the English language (fluent/native - minimum C2) and Italian fluency is required
  • Bachelor’s degree or equivalent preferred
  • Two years experience, preferably as an HR, Payroll, or Staff/Administrative Assistant, handling related tasks and responsibilities
  • Ability to work under pressure and meet tight deadlines, multitask and prioritize appropriately, and remain calm under pressure
  • Exceptional organizational skills and attention to details
  • Ability to work both independently and in a team-based environment
  • Excellent communication skills (both oral and written)
  • General customer service experience and demonstrated ability to deal effectively with clients of diverse backgrounds
  • Good IT, database, and CRM skills; Windows Excel, Windows Word; experience with Zucchetti systems is a plus
  • Familiarity with Italian labor laws and knowledge of major US HR issues

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “HR and Payroll Assistant”. The position will remain open until filled. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.  

John Cabot University, a regionally accredited American university in Rome, is searching for a candidate to fill the position of Library Assistant. Reporting to the Head Librarian, the position entails managing daily operations, facilities, equipment, and supplies, together with the rest of the Welcome Desk Unit. The main task of the Library Assistant is to ensure that the highest level of patron services is provided to students, faculty, and other members of the JCU Community. This position will involve all front-facing activities of the Frohring Library, including access to services, assistance to patrons with basic reference information and technical support, and assistance with the online presence of the Library. The Assistant will work in shifts to ensure the opening and closing of the Library and will also participate in weekend shifts and the occasional night shift. 

Key Duties and Responsibilities

  • Manages Welcome Desk activities, including all circulation functions (check-in and check-out operations, fines, fees, reports) and administrative operations regarding access services
  • Informs the patrons regarding space availability and operating hours by updating library calendars, emailing notifications, and creating signs and posting on social media/blogs as necessary. 
  • Collaborates in shelf reading and reshelving operations with the RFID system, as well as in the general participation in collection shifts and inventory projects 
  • Monitors library facilities, equipment and supplies to ensure safety and security, as well as maintenance and provision of necessary items
  • Assists patrons providing basic reference information
  • Assists with management of the Library’s social media presence  
  • Collects and monitors statistics on access services-related activities (circulation operations, library spaces and resources) for the annual report
  • Working in shifts, ensures the opening and the closing of the Library during weekdays and participates in the weekend shifts and the occasional nightly shifts at the Welcome Desk.
  • Remains knowledgeable of current trends in access services and circulation practices, especially by remaining updated on new ILS functionalities
  • Performs other duties as assigned

Qualification and Requirements

  • Bachelor’s degree required
  • Fluency in English and Italian to communicate with patrons  
  • Excellent communication, interpersonal and customer service skills
  • Ability to work both in a team and independently
  • Proficiency in managing spreadsheets and other MS Office automation tools
  • One to two years' experience in public services preferred 

All applicants must already be in possession of valid and current EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas for this position. Please send your (ENGLISH only) CV and Cover Letter to [email protected] with subject line "JCU Library Assistant". While we appreciate every application received, kindly note that only short-listed applicants will be contacted. Position will be open until filled, with start date as early as January 2, 2023. Application review will commence on November 14, 2022.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a highly motivated Digital Marketing Associate who will support the Director of Marketing and the Director of Admissions. The Digital Marketing Associate will liaise primarily with the Admissions Office to promote events and recruitment efforts. Tasks and responsibilities include but are not limited to CRM management through the inbound marketing tool, HubSpot, developing email and SMS marketing campaigns, and monitoring PPC campaigns through platforms such as Google Ads and Facebook Ads. 

Key Duties and Responsibilities

  • Manage email campaigns, landing pages, etc. through HubSpot 
  • Promote events such as in-person open days and online webinars 
  • Liaise with Graphic Artist to develop ad creatives, brochures, etc. 
  • Creating, executing, and controlling campaigns using Google Ads and Facebook Ads 
  • Oversee annual campaigns running on digital student portals 
  • Support Admissions Office in recruitment efforts and events 
  • Support all university offices with their digital marketing outreach 

Qualifications and Skills

  • Bachelor’s degree, preferably in the field of Marketing or Communications 
  • CRM experience, preferably with HubSpot, but Salesforce is acceptable 
  • Ability to liaise with Admissions team and other departments throughout the university 
  • Ability to promote in-person and virtual events effectively 
  • Exceptional organizational skills and attention to details
  • Ability to work both independently and in a team-based environment
  • Working knowledge of college admissions process and cycle preferred 

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Digital Marketing Associate”. The position will remain open until filled. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time (38hrs/week) Housing Administration Associate to join the Housing team. The ideal candidate is detail-oriented and enthusiastic in guiding students through the application process in collaboration with various departments. The Housing Administration Associate will work closely with the Housing & Residential Life Office Staff and the Director of Housing regarding all office correspondence, housing assignments and inquiries from prospective, current, and former students. The Associate will also collaborate closely with a team of Resident Assistants to support the overall mission of the office. This is a one-year fixed term contract, with possibility of renewal.

Key Duties and Responsibilities

  • Process housing applications for degree-seeking and visiting students as well as other contractual documents
  • Create and manage online housing application for upcoming semesters; liaise with technical support re: challenges with the application system
  • Generate customized reports in Excel for internal and external use
  • Place students in appropriate assignments each semester and manage communication timeline and deadlines to students and other JCU departments
  • Manage email correspondence with prospective, current and past students through the shared office mailbox in liaison with the other staff members
  • Prepare and distribute communication related to housing assignments, deadlines, and payments to students and study abroad offices of agreement schools and external programs
  • Carry out written correspondence in English and Italian with prospective students and study abroad offices of agreement schools
  • Carry out written correspondence in Italian with a variety of local service providers
  • Coordinate the preparation and rental of apartments with third party vendors for upcoming terms
  • Generate monthly report to the local Questura re: students living in JCU Housing 
  • Collaborate with other internal departments to monitor and follow up on students’ application progress and housing payments
  • Build and maintain relationships with other University offices to enhance JCU’s relationship with our partner study aboard offices
  • Participate in visits of representatives of other universities and study abroad programs by presenting the housing facilities and services
  • Support the Office of Housing and Residential Life with student orientation
  • Train Resident Assistants regarding move-in procedures and actively participate in the coordination of the move-in of students to designated housing units
  • Provide supervision for the Resident Assistant Program, daily front desk duties and responsibilities
  • Prepare all forms and documents in the move-in packets and be able to work during the Orientation week that is outside of the regular office hours
  • Maintain most updated Housing information on the Student Portal, and ensure all forms and documents are digitally archived
  • Assist Housing Administration Coordinator with daily duties and special projects as needed

Qualifications and skills

  • Bachelor’s degree or experience in administrative and customer services
  • Working knowledge of databases
  • Strong skills in Microsoft Office (Excel, Outlook and Access encouraged)
  • Excellent written and verbal communication skills in both English and Italian
  • Strong customer service skills
  • Good understanding of social media

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV/resumé and cover letter to [email protected] with subject line “Housing Administration Associate”. The position will remain open until filled, with employment to begin as early as December 19, 2022. While we appreciate every application received, please note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently seeking to fill the position of Faculty Support Assistant (FSA). The role entails general support and assistance to all professors of the University, from basic clerical duties, to more specific tasks involving institutional organization, academic administrative coordination, resource and communication assistance. The FSA currently reports directly to the Dean of Academic Affairs and acts as a point-person/first point of contact for all administrative issues or concerns of the JCU Faculty that do not go directly to the Dean’s Office Coordinator. This position also liaisons with the Payroll and Business Office for general faculty HR issues. This is a full-time (38 hrs./week) position, one-year fixed term contract, with possibility of renewal.

Key Duties and Responsibilities

  • General faculty assistance, collection and distribution of mail/packages, mailbox organization, Faculty Room supply and basic maintenance, preparation of teaching material, etc.
  • Class make-up organization (booking and direct assistance), tech support to faculty in uploading syllabi, troubleshooting
  • Class cancellation message distribution to campus billboards and on online banner
  • Act as a point of reference for new faculty and contact between faculty and Payroll Office; facilitating a smooth administrative hiring process, requesting hiring documents for the Finance and Payroll Office, e-mail account request to IT Office and creation of a new profile on institutional database (currently Blackbaud)
  • Initial orientation for new faculty - both full time and adjuncts - assisting academic department heads, tour of campuses and facilities
  • Field questions and concerns from faculty, directing individuals to the appropriate offices/administrators; guidance and availability throughout the semester
  • Assist in proctoring of exams for student disability accommodations
  • Collection, storage and management of final exams submitted to the Faculty Support Office
  • General support for faculty meetings, including scheduling and catering of department meetings and other events
  • Support in organization of annual Commencement Ceremony, including active participation in preparatory meetings, distribution of caps and gowns to faculty, marching order organization and general assistance the day of the event, etc.
  • General faculty event organizing and assistance as necessary
  • Other duties/responsibilities as assigned

Qualifications and skills

  • Fluency in English language required (minimum C2)
  • Excellent communication skills, both spoken and written
  • US Bachelor’s degree or equivalent preferred
  • Good knowledge of Italian preferred
  • Must be able to multitask and prioritize tasks depending on the situation
  • Must be committed, kind, available, proactive, and able to interact in a respectful and professional manner with professors, students and fellow staff
  • Ability to work under pressure and meet tight deadlines, to multitask and prioritize appropriately, remain calm under pressure
  • Exceptional organizational skills and attention to details
  • Ability to work both independently and in a team-based environment
  • General customer service experience and demonstrated ability to deal effectively with clients of diverse backgrounds
  • Must also be willing and able to occasionally commute between campuses (5–10-minute walking distance) and perform other duties – including special projects – as required.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV/resumé and cover letter to [email protected] with subject line “Faculty Support Assistant”. The position will remain open until filled, with employment to begin as early as the begging of January 2023. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time Front Desk Assistant to join the Housing & Residential Life team. The ideal candidate is professional, multi-tasking, and able to provide friendly customer service to students, staff and visitors. The Front Desk Assistant will work closely with multiple departments located in the JCU Gianicolo Residence as the first point of contact in person, by phone and emails. The Assistant will also collaborate closely with the Housing & Residential Life Associate and a team of Resident Assistants to support the overall mission of the office. This is a 38hrs/week, 6-month fixed term contract.

Key Duties and Responsibilities

  • Work with the Housing & Residential Life, Dean of Students, and Health & Well-being teams to manage the front desk operations.
  • Handle and track communication with students regarding student well-being and conduct in housing and keep record of all interactions (archiving paper documents as well as updating student information in the electronic database)  
  • Assist with basic operational tasks, such as liaising with cleaning and maintenance staff, ordering tracking and receiving cleaning/office supplies 
  • Work closely with a team of RAs to serve at the front desk to ensure high levels of service standards and a safe living/learning environment
  • Schedule events, office activities and meetings with students
  • Participate and assist with event supervision during night and weekends during the academic year
  • Communicate information about current students to other members of the office team as appropriate
  • Order and track office supplies and stationery
  • Participate in opening and closing duties for the semester (overtime and flexibility required in these periods)
  • Provide general clerical support for the Office of Housing and Residential Life and other duties as assigned
  • Assigned to special projects and coordination with other member of the teams

Qualifications and skills

  • Fluent in English and Italian
  • Excellent written and verbal communication skills
  • Skills in Microsoft Office (Word, Excel, and PowerPoint)
  • Excellent customer service
  • Multi-tasking and time management skills

On-Duty schedule

  • Full time: Monday through Wednesday 9:00am-6:00pm, Thursday and Friday 9:00am to 5:00pm (including lunch break)
  • Overtime required during student move-in and move-out and important activities during the semester, including evenings and some Saturdays and Holidays

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV/resumé and cover letter to [email protected] with subject line “Front Desk Assistant”. The position will remain open until filled, with employment to begin as early as January 2, 2023. While we appreciate every application received, please note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.