Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American university in Rome, is searching for candidates to be posted on teamed assignments as ASL Interpreters. As an American Sign Language Interpreter, you will provide professional working proficient interpreting services in English, both live and on video (when needed), in various settings at John Cabot University, mostly in a classroom setting. The ideal candidates will demonstrate knowledge of a number of specialized skills. We are looking to create a team of ASL professionals, and therefore are looking for a minimum of two qualified candidates.

Certification of RID is required. Candidates must also have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC.

Note that this position requires a Partita IVA, and that all applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.  

Essential Duties and Responsibilities:

• Provide a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) JCU Community members
• Provide interpreting for any tutoring which may take place outside of the classroom
• Prepares for each assignment by minimally:
• Reviewing textbooks or other materials as appropriate to assignments
• Meeting with students and professors to review content and determine the appropriate language and form of communication
• Assessing logistical arrangements

• Actively seeks assignments that will increase breadth and depth of interpreting experience within the JCU Community.
• Produces a professional working proficient level of message equivalency between ASL and English

Specialized Skills:

• Knowledge of the large, diverse, deaf, and hard-of-hearing community
• Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
• Demonstrated knowledge of role and function in postsecondary interpreting
• Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
• Demonstrated knowledge and appreciation of multiple styles of workplace communication
• Collaborative, progressive, innovative mindset; appreciation of the value of all community members
• Comfortable with the possibility of being recorded or on video during class settings
• Comfortable with and experience in a post-secondary environment
• Strong analytical skills and quantitative abilities
• Understanding of university organization and resources
• Strong communication abilities, written, spoken, and signed
• Perseverance and strong work ethic
• Generosity in sharing expertise and a strong interest in developing others
• Intermediate skills using Microsoft Office Suite

Requirements:

• Bachelor Degree preferred. Certification by RID required.
• Have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC
• Five (5) years of professional interpreting experience, of which two (2) years are post certification
• Documented experience interpreting in a diverse range of assignments
• Demonstrate a professional working proficient level of interpreting between ASL and English
• This is a Staff/Administration position, however the working hours are completed in a classroom setting

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "ASL Interpreter". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled.  

John Cabot University, an accredited American university in Rome, seeks to fill the position of Development Officer for immediate employment. The Development Officer is responsible for all administrative aspects of Development and Alumni Affairs activities, playing an important role by providing administrative support to the Office and participating in all fundraising activities, including donor and public relations, direct mail appeals, and special events. The ideal candidate will have exceptional interpersonal and communication skills, holds a BA in a related discipline with least 3 years of documented professional experience, and must be a native English speaker.

Specific duties and responsibilities:

• Maintain foundation, corporation, and individual donor files. 
• Conduct preliminary research on prospective corporate foundation and individual donors.
• Assists in short- and long-range strategic planning activities to create and implement fundraising goals and objectives.
• Conducts research to identify prospects of Alumni and Parents prospective donors and creates strategies to match prospects' interests to the priorities of the Office and the University.
• Makes effective use of the University's prospect management database and other institutional resources to ensure appropriate management of donors, prospects, alumni, in coordination with university objectives.
• Coordinate productions and mailing of appeal letters, acknowledgement letters and other correspondence.
• Send appropriate documentation to process credits to donors.
• Maintain guest lists, gather, and prepare registration materials and other duties as assigned for fundraising events.
• Assists in identifying areas of need to be funded and developing a case of support.
• Researches, writes, edits the preparation of persuasive, accurate, and grammatically and syntactically correct solicitations, proposals, case statements, reports, correspondence, and other development-related communication materials in support of the unit's fundraising activities, particularly to Parents and Alumni.
• Assists in developing appropriate materials to be used for various campaigns.
• Periodic mailings to alumni for fundraising.
• Coordinates Office-based development strategies and activities to ensure their integration into the University's overall development program.
• Is responsible for the stewardship of gifts to scholarships and Annual Fund
• Plans and conducts programs and activities designed to increase the visibility of the Office and the University to internal and external constituencies.
• Performs miscellaneous job-related duties as assigned.

Main requirements and skills:

• Bachelor's degree; at least 3 years of documented professional experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
• Native English required; Italian is a plus.
• Demonstrated ability in planning and implementing long- and short-range development initiatives in conjunction with strategic planning processes.
• Exceptional interpersonal skills and the ability to interact effectively with academic leadership, faculty, prospects, donors, and volunteers in a wide range of roles.
• Demonstrated ability in recruiting and managing volunteers and engaging them effectively in supporting the Office through fund-raising, consultation, and advocacy.
• Ability to conduct research, gather data, analyze information, and prepare effective, accurate, and timely reports and other documents to support development objectives.
• Database management skills.
• Ability to organize, prioritize, and schedule work assignments.
• Ability to exercise good judgment, to demonstrate an understanding of ethics related to development activities, and to use discretion in interactions with donors, prospects volunteers, and others.
• Demonstrated organizational skills and experience in managing events and other complex activities in support of development objectives.
• Ability to foster effective working relationships within a team environment.
• Skills in budget preparation and fiscal management.
• Community relations skills and the ability to communicate and work effectively within a diverse community.
• Program planning and leadership skills.
• Highly developed verbal and written communication skills and the ability to present effectively to small and large groups. 

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Development Officer”. The position will be open until filled, for immediate hire, with application review commencing as early as March 28. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is seeking a candidate to fill the position of Neighborhood Apartment Coordinator (NAC). The NAC is a professional member of the Housing and Residence Life staff under the office of the Dean of Students (DOS) and is directly supervised by Resident Directors. The NAC is responsible for supervising and responding to all student emergencies for those students assigned to live in JCU-assigned Neighborhood Apartments during evening and weekend hours. Additionally, the NAC will coordinate housing-related conduct and behavioral issues for students The NAC will also assist in the management of maintenance issues, liaising between the students and the relevant housing agencies.

Essential Duties and Responsibilities:

• Emergency response - Respond to in-housing student emergencies in collaboration with other JCU staff, housing agencies, and local municipal services, including evening and weekend emergencies according to a scheduled on-call rotation, following up with tangential JCU offices to coordinate sequential care and support.
• Residence Life - Supervise and perform administrative responsibilities related to university student housing operations, including move-ins, move-outs, and maintenance requests, coordinating with the Residence Life office in the scheduling and leading of student activities.
• Conduct Management - Promote and institute University rules, regulations, and policies, regarding conduct, behavioral/policy violations, roommate disputes, etc., in coordination with the DOS, engaging with students to resolve emotional concerns, referring students to the appropriate offices.
• JCU Community Engagement - Work to support and promote campus activities, services, and resources in collaboration with the other tangential offices under Student Life, participating, when needed, in large-scale university events.
• Participate in weekly team meetings, manage and execute additional programming requirements as determined by the DOS office, and other duties as assigned.

Skills:

• Perform well under pressure
• Crisis management and conflict resolution aptitude
• Understanding of high-intensity situations, including physical and emotional distress
• Excellent customer service
• Highly self-motivated
• Working knowledge of databases (preferably BlackBaud and Maxient)
• Strong skills in Microsoft Office (especially, Excel, Outlook, Publisher, and Access encouraged)
• Excellent oral and written communication skills
• Experience with public speaking and/or workshop presentations
• Organizational skills, attention to detail, and planning skills
• Team player, with the ability to multitask effectively and coordinate between multiple offices and/or invested partners

Requirements:

• Being on-call during weekends and long hours when required (especially during peak times)
• 1-2 year(s) experience working in Residence Life or Student Affairs
• Ability to work flexible, and sometimes irregular hours
• Preferred to live in JCU housing, or, at a minimum, in close proximity to student housing in the Trastevere area
• Excellent knowledge of English and Italian (both spoken and written), with the ability to translate simultaneously from Italian to English and vice versa
• Valid and current EU working documents or EU citizenship

All applicants must already be in possession of valid and current EU working documents in Italy. JCU is unable to sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Neighborhood Apartment Coordinator”. Hiring is set to begin as soon as possible. Contract dates are expected to extend from August 1 to December 31, 2022, with possibility of renewal for the Spring 2023 Semester. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is looking for a candidate to fill the position of Front Office Assistant for immediate hiring. The Front Office Assistant will be responsible for performing a wide variety of clerical/administrative activities related to the general office as directed by the Supervisor. The ideal candidate must demonstrate the ability to follow instructions, to communicate effectively verbally and in writing, work cordially with others in a team setting, be flexible, work well under stress, maintain a positive attitude, and must be computer literate.

Main Duties and Responsibilities:

• Answer busy phones, screen all calls, and take messages when necessary
• Send out all UPS packages, call for messenger pickup, and log all addresses for delivery and pickup
• Coordinate the arrival of guests for faculty and staff, following security protocols
• Sort mail, packages and faxes for students, faculty, and staff as they arrive
• Post signs when classes are cancelled or rescheduled
• Order supplies when necessary
• Be able to answer general questions from community members and guests about the University
• Assist professors at each change of class with PCs and projectors
• Coordinate cleaning and security staff, welcoming visitors and suppliers
• Maintain and update inventory
• Assist in the logistics of events at the University
• Potentially follow special research projects as requested by academic and administrative departments

Qualifications:

• English mother tongue or equivalent, good knowledge of spoken and written Italian
• Work well under stress and be able to be multi-task
• Maintain a positive attitude and be able to deal with different personality types
• Consistently uphold a professional attitude, as the first “face” of the Institution
• Attention to detail and advanced organizational skills
• Availability to work evening and weekend shifts

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Front Office Assistant”. Hiring is set to begin as soon as possible. All applicants must already be in possession of valid and current EU working documents in Italy. JCU is unable to sponsor candidates for working visas in Italy for this position. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is looking for a candidate to fill the position of Italian Admissions Counselor for immediate hiring. The Italian Admissions Counselor will be responsible for advising prospective students and their families while guiding them through the admissions cycle, starting from the inquiry stage to enrollment and arrival to campus. In addition, the Italian Admissions Counselor will recruit new students using both digital and physical recruitment methods and building relationships with high school counselors. 

Main Duties and Responsibilities:

• Liaise with a large number of Italian high school professors, officials, partners to organize orientation sessions, conferences and workshops remotely and, eventually, on campus and in person
• Speak at high schools in English and Italian by giving presentations and workshops.
• Represent the University at fairs, events, and off-campus open days throughout Italy remotely and, eventually, also in person
• Promote John Cabot and the U.S. educational system to prospective students, families, and high school professors remotely and in person, on the telephone and in writing
• Reply in a timely and accurate manner to all inquiries, both in writing and speaking, in English and Italian
• Help organize and host Open Days and info sessions that attract up to hundreds of Italian high school students and families. This requires organizing lectures and workshops, liaising with professors and staff, answering questions, preparing material, etc.  
• Conduct research on Italian competitors and the Italian educational scenario
• Process applications, request and collect documents, evaluate student profiles
• Input data into and manage extensive databases
• Liaise with JCU students and alumni
• Liaise with internal offices
• Manage changes on the JCU website, in brochures and other promotional material, write student blogs, in English and Italian

Qualifications:

• Fluency in Italian, both written and spoken
• Working knowledge of English
• Bachelor’s degree and some work experience, preferably in marketing, sales, customer service or comparable
• Excellent verbal and written communication skills
• Strong customer service skills, a team-oriented attitude, attention to detail, ability to prioritize, and sensitivity to tight deadlines
• Ability to travel extensively 
• Highly organized, energetic, creative, and resilient
• Proficiency with Microsoft Office Applications 
• Proficiency with integrated data and customer management systems considered a strong plus
• Excellent data entry skills
• Understanding and appreciation of JCU’s mission and values
• Ability to work evening and/or weekends

EU legal working documentation is required. JCU is unable to sponsor candidates for working visas in Italy for this position. Please send your CV and cover letter to [email protected] with subject line “Italian Admissions Counselor”. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a candidate to fill the position of Part-time Art and Design Studio Assistant.

The Art and Design Studio Assistant will be responsible for day-to-day practical operations at John Cabot University’s Studio Art facilities. They will be in charge of the physical condition, security and safety of the art studios and offices, will coordinate with cleaning, maintenance, and other JCU staff to make sure necessary supplies are on hand, and will ensure that the facilities and equipment are best prepared to facilitate the work of students and instructors. While the position is not a teaching position, the ideal candidate should be able to assist with technical queries from students.

The position would suit a recent graduate of Art and Design disciplines, or a person with equivalent professional experience in an art environment, with demonstrable practical skills and organizational abilities.

Key Duties and Responsibilities:

• Dependably keep regular hours (evenings and weekends) at the JCU Art Studio
• Work closely with the Studio Art faculty in order to carry out specific requested tasks
• Assist faculty in ensuring that the art studios are well-functioning teaching spaces
• Assist students with technical issues in relation to their work
• Assist with the organization and installation of exhibitions and displays of student work
• Keep track of equipment and material inventories, and order materials when needed
• Liaise with the JCU studio art faculty, maintenance team, security, and IT office as needed
• Organize the removal of waste, and ensure general upkeep
• Monitor and maintain security and safety policies in the art studio premises.

Required Qualifications and Skills:

• Ability to work independently and as part of a team
• Good level of English verbal and written communication skills
• Excellent organizational and time management skills
• Proficiency in the use of Adobe Programs and Mac OS

Preferred Skills:

• Skills in digital technologies such as 3D printing and laser-cutting
• Working knowledge of dark room photography
• Experience of installing exhibitions

This is a 20-hour per week part-time, 6-month short term contract, covering evenings and weekends. Work hours are Monday through Thursday 5:00 pm to 8:00 pm, and Saturdays 10:00 am to 6:00 pm. 

All applicants must already be in possession of valid and current EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter detailing your experience, as well two references may be contacted to [email protected] with subject line “Art and Design Studio Assistant”. Application review will commence on June 13, and the successful candidate is expected to start as early as Monday, August 29, 2022. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, an accredited American university in Rome, seeks an IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with student, faculty and staff in troubleshooting any IT issue that may arise on campus.

The ideal candidate is a dynamic individual with multitasking capabilities who is able to prioritize duties depending on the situation, and must be committed, kind, available, and able to interact in a cheerful, respectful, and professional way with professors, students and fellow staff.

Essential Duties and Responsibilities:

• Ensure that all lab equipment is functioning
• Install new computer hardware and software
• Troubleshoot computer, printer, hardware, and software problems
• Provide constant front-line (helpdesk) support to staff, faculty and students, and backup support to IT personnel

Qualifications and Requirements:

• Applicant must be native English speaker or fluent in both spoken and written English
• Knowledge of Italian preferred
• Good knowledge of Microsoft Windows and Mac client operating systems
• Working knowledge of computer hardware, Office 365, TCP/IP networking
• Excellent written and verbal communication skills
• Ability to work occasional evenings and weekends
• Ability and enthusiasm to learn and pick up new skills
• Work well under pressure and be able to adapt to a changing environment

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. Please include a cell phone number on your CV. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American university in Rome, is looking for a candidate to fill the position of Runner/Light Maintenance Assistant for immediate hiring. The Runner, reporting to the Administrative Facilities Manager, will be responsible for performing a wide variety of activities surrounding general support, light building maintenance and logistics. The ideal candidate will demonstrate the ability to follow instructions, be precise, respectful, flexible and energetic, and will work well under pressure, both individually and in a team.

Duties and Responsibilities:

• Drive a company truck to deliver and pickup parts and equipment at sites; unload and load vehicle
• Support in logistics as necessary: events setup, cleanup & prep work
• Assisting professors and students to ensure functioning of audio-video systems, internet, any other type of material support needed in classrooms and for events.  
• Providing light building maintenance (substituting light bulbs, painting, various repairs) and equipment maintenance (projectors, overhead projectors, photocopy machines, printers, etc.)  
• Contacting service providers for technical repairs, renovation, and special projects. 
• Maintaining inventory of paper supply, toners, and their orders 
• Organizing waste disposal
• Reports needs and concerns to appropriate staff, which may include submitting or recommending work orders and checking supply levels
  Other duties as instructed

Please send your CV and cover letter to [email protected] with subject line “Runner” and include a cell phone number to be contacted in the case of interest. Hiring is set to begin as soon as possible. All applicants must already be in possession of valid and current EU working documents in Italy. JCU is unable to sponsor candidates for working visas in Italy for this position. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

______

La John Cabot University, università americana accreditata con sede a Roma, è alla ricerca di un candidato per ricoprire la posizione di Tuttofare/Assistente alla manutenzione leggera, con assunzione immediata. La figura professionale, coordinata dall’Administrative Facilities Manager, sarà incaricata dell'esecuzione di un'ampia varietà di attività che riguardano il supporto generale, la manutenzione leggera delle strutture e la logistica. Il candidato ideale dovrà dimostrare di saper seguire le indicazioni e dimostrare precisione; dovrà mostrarsi rispettoso, flessibile ed energico, lavorando bene sotto pressione, sia individualmente che in gruppo.

Doveri e responsabilità:

• Essere in possesso di patente di guida e guidare il mezzo aziendale per consegnare e ritirare parti e attrezzature presso i siti dell’università; carico e scarico del veicolo;
• Dare supporto nella logistica; quando necessario: allestimento e disallestimento degli eventi;
• Assistere docenti e studenti per garantire il funzionamento dei sistemi audio-video, internet, qualsiasi altro tipo di supporto necessario nelle aule e per gli eventi.
• Manutenzione leggera degli edifici (sostituzione lampadine, pittura, riparazioni varie) e manutenzione delle apparecchiature (proiettori, fotocopiatrici, stampanti, ecc.)
• Contattare le ditte di servizi per riparazioni tecniche, ristrutturazioni e progetti speciali.
• Mantenere in ordine l'inventario delle scorte di carta, dei toner e dei relativi ordini.
• Organizzare lo smaltimento dei rifiuti particolari.
• Altri compiti secondo le istruzioni

Si prega di inviare CV e lettera di presentazione a [email protected] con oggetto "Runner" e includere un numero di cellulare da contattare in caso di interesse. Le assunzioni inizieranno il prima possibile. Tutti i candidati devono essere già in possesso di documenti di lavoro dell­­'UE validi in Italia. La JCU non è in grado di sponsorizzare candidati per visti di lavoro in Italia per questa posizione. Sebbene apprezziamo ogni domanda ricevuta, verranno contattati solo i candidati selezionati.

La John Cabot University, un'università americana accreditata con sede a Roma, in Italia, è un datore di lavoro per le pari opportunità impegnato nella diversità e nell'inclusione sul posto di lavoro. L'Università proibisce e adotta una politica di tolleranza zero nei confronti di discriminazioni e molestie di qualsiasi tipo basate su razza, colore, origine etnica o nazionale, religione, sesso, età, orientamento sessuale, identità di genere, stato civile o parentale o disabilità in tutte le sue procedure, programmi e servizi.

John Cabot University, a regionally accredited American university in Rome, is searching for a candidate to fill the position of Registrar’s Office Assistant for a short-term (6 months), maternity leave substitution. The position entails assisting the Office of the Registrar in managing and communicating academic procedures and policies for enrolled students. In coordination with and under the supervision of the Registrar, the Registrar’s Office Assistant manages the front line of the daily operations of the Office, responding to questions and concerns, and providing customer service to students.

Essential Duties and Responsibilities:

• Management of student academic records (filing and data entry)
• Assists in the coordination of degree-seeking students’ registration (space availability, files, student enrollment)
• Provides enrollment services (letters of enrollment, online registration, certifications, grade collection/recording, degree verification)
• Assists with graduation and Commencement preparation and execution
• Issues transcripts on a daily basis and at the completion of each semester/summer session
• Regulates federal compliance ensuring institutional accountability (FERPA and Italian Privacy Laws)
• Provides the Dean’s Office with enrollment information, student information, and academic information from the University database (Blackbaud)
• Organizes advising for both new incoming students and current students
• Organizes placement exams for new incoming students
• Assists in Orientation (coordination and presentations)
• Updates and maintains degree checklists for each student for internal office use
• Provides information and assists students with Italian recognition of JCU degree
• Other duties as required

Main Qualifications and Skills:

• Good computer skills (Microsoft Office), general knowledge of databases (Blackbaud)
• Mother tongue (fluent) English and US undergraduate (B.A.) degree preferred
• Excellent written and verbal communication skills
• Good knowledge of the Italian language
• Excellent customer service skills
• Must be precise and able to multi-task, be a team player, and have great attention to detail
• Must be proactive and willing to take initiative
• Flexibility in working hours, including during weekends when necessary

Office Hours:
Mon, Tues & Wed 9 am – 6 pm
Thu & Fri 9 am – 5 pm

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "Registrar’s Office Assistant". While we appreciate every application received, note that only short-listed applicants will be contacted. The position will be open until filled, with application review commencing on June 22, 2022. Hiring for this short-term (6-month) maternity leave substitution contract is set to begin as soon as July 5, 2022.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a candidate to fill the position of Social Media Assistant.

The Social Media Assistant will support the Social Media Associate. Responsibilities include assisting in the creation of social media posts across channels, writing and editing blogs and captions for social media posts. The Social Media Assistant will need to attend some events to cover live on our channels or to take photos that can be posted at a later date.

Key Duties and Responsibilities

• Assisting the Social Media Associate
• Produce visual content to be published on social media channels
• Social media content creation
• Write and edit text for posts, blogs, etc.
• Create short-form videos for Instagram Reels and TikTok
• Write and edit captions for primary social media channels
• Use of CRM HubSpot to plan, schedule, and measure posts 

Required Qualifications and Skills

• Bachelor’s degree, preferably in the field of Marketing or Communications
• Native English speaker; working knowledge of Italian
• Excellent writing, editing, and proofreading skills in English 
• Experience in social media content creation
• Knowledge of current social media trends

All applicants must already be in possession of valid and current EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and cover letter detailing your experience, as well two references who may be contacted to [email protected] with subject line “Social Media Assistant”. Application review will commence on July 13, and the successful candidate is expected to start as early as August 22, 2022. The position will remain open until filled.

While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a candidate to fill the position of Housing Operations Associate.

The Housing Operations Associate will collaborate with the Office of Housing to offer students information and support in regard to their housing with the University and living in Rome. The candidate will assist with the material aspect of the Housing Office including maintenance, inventory, and quality control operations under the supervision of the Housing Operations Coordinator.

Key Duties and Responsibilities

• Work with a team to manage the Front Desk operations of a student residence hall plus off-residence apartments including responding to in-person, email and phone inquiries, general clerical duties, and data processing
• Provide general clerical support for the Operations Coordinator
• Work closely with cleaning and maintenance staff to ensure smooth and effective operations
• Follow up with cleaning and maintenance staff to ensure daily tasks are completed.
• Liaise with other university offices and external service providers to ensure students receive full support for apartment use and maintenance
• Liaise with the independent apartments’ providers to ensure that all the apartments meet the JCU required standards
• Respond to and deal with all the inquiries that might arise with students living in independent apartments
• Participate in student check-in and check-out procedures (overtime required during these periods)
• Organize and maintain the key inventory for all apartments and process replacement IDs and keys (updating records and student forms)
• Assist the Operations Coordinator in managing and tracking operational and maintenance tasks and duties
• Coordinate and work closely with the Housing Administration team and the Director of Housing
• Conduct apartment inspections of potential new apartments and/or apartments that are undergoing renovations or are being prepared for the upcoming semester or session
• Manage, prevent or mitigate issues in the apartment and reassure residents
• Develop communications material for residents (guidelines, procedures, instructions, news, and updates)
• Check and respond to emails in a timely manner
• Keep track of petty cash, receipts, and supply orders
• Support other requested housing activities to ensure high levels of service standards and a safe living/learning environment
• Work closely with a team of Resident Assistants for support and training.
• Coordinate with the Housing Director and the Operations Coordinator for vacations, extra time, days of leave etc.
• Other duties as assigned

Required Qualifications and Skills

• Strong sense of customer service
• Good organizational skills
• Good written and spoken correspondence in English and Italian
• Precision with data management
• Skilled with stock keeping and inventory
• Capacity to co-supervise student workers
• General understanding of emergency response procedures
• College degree and/or experience working in facility management 

Special Considerations

• This is a 38-hour-per-week full-time position
• Working hours are Monday – Friday 9 am to 6 pm, including a one-hour lunch break
• Rotational shift including Saturday and some Holidays. Overtime required during student move-in and move-out

All applicants must already be in possession of valid and current EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and cover letter detailing your experience to [email protected] with subject line “Housing Operations Associate”. Application review will commence on July 10, and the successful candidate is expected to start as early as Monday, July 27, 2022.

While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on