Administrative / Staff Positions at JCU

John Cabot University is looking for a candidate to fill the position of Payroll Specialist. The Payroll Specialist will assist the Payroll Manager in the efficient operation of processing payroll, performing duties related to payroll operations, including recording hours of work, processing time records, compiling payroll statistics, maintaining payroll control records, and calculating payrolls, in accordance with Italian labor laws. The ideal candidate is flexible, works well under stress and is able to multi-task, pays attention to detail, and maintains a positive attitude within the JCU Community.  

Major Duties and Responsibilities

• Prepares contracts for new employees
• Follows up the hire procedures with Italian institutions
• Performs orientation to new hires
• Maintains and updates employee information in the Zucchetti Payroll software
• Processes time and attendance records, salaries, and terminations
• Reconciles and pays contributions and tax accounts
• Assists in processing and reconciling annual US and ITA reports (i.e. 1099, W2, CU, 770, etc.)
• Issues administrative letters, assembles and archives personnel files
• Compiles monthly reports regarding overtime/comp time
• Distribute and manages electronic cards online for meal tickets
• Provide payroll information to Staff and Faculty
• Contact and solve issues with Italian institutions (Agenzia Entrate, INPS, INAIL, etc.) 

Required and Preferred Skills

• Excellent knowledge of the MS Office package, especially Word and Excel
• Sharp attention to details
• Good communication skills
• Ability to work well both as part of a team and individually
• Extensive knowledge of the Italian and English language, both written and spoken, is essential
• Knowledge of the Zucchetti Package is preferred
• 5 years of experience in Payroll is preferred

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Payroll Specialist.”  The search will remain open until filled, though priority will be given to applications received prior to December 15, 2019. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, is searching for a candidate to fill the position of Assistant Dean of Students. The Assistant Dean of Students, under the direction of and in close collaboration with the Dean of Students, coordinates with the offices of Student Services, Community Service, Religious Life, and Multiculturalism, and cooperates with the Dean of Students on managing the needs of the Residence life, Housing, and Health and Wellbeing offices regarding student support and conflict mediation. The Assistant Dean of Students also functions as one of the leading staff for orientation, in conjunction with the Director of Orientation and Student Services, and commencement activities management, together with Student Services and the Office of the President.

Roles and Responsibilities

The Assistant Dean of Students serves as a member of the Student Life Executive Committee and may act as operational backup to the Dean of Students, including on-call duties and crisis management.

Student Services - Provide mentorship and guidance to the Director of Student Services and her team in regards to university-sponsored trips, clubs, and on-campus extracurricular events, developing services policies, educating the campus community about the student services process and other relevant issues, and serving as a resource for students, faculty, and staff, including JCU athletics services.

Community Service, Religious Life, and Multiculturalism – Provide mentorship and guidance to the Director of Community Service and oversees the holistic function of community service, religious life, and multiculturalism. The purposes of this office is to create shared cultural and community appreciation here at JCU. The Assistant Dean focuses on cultivating empathy, personal development, and dialogue between diverse student groups as well as between the university and the local community.

The Assistant Dean of Students also serves as a central resource for students in helping them solve non-academic concerns and refers them to appropriate campus resources as necessary. This includes acting as a mediator to resolve student conflict issues in collaboration with the Residence Life office and Health and Wellbeing office. The Assistant Dean functions a source of student support and resource allocation for guidance on non-academic issues, mental health, and wellbeing. This means the Assistant Dean works closely with the Dean of Students and the Coordinator of Health and wellbeing on a daily basis, often conducting meetings to address multifaceted student situations. 

The Assistant Dean of Students is part of an administrative emergency on-call rotation and should be available to direct after-hour and weekend emergency response.

Education Requirements and Desired Skills

• Master's degree in higher education or related field.
• High level in both English and Italian, written and spoken.
• Authorization to work full-time in Italy under an Italian contract.
• Excellent written, oral, and interpersonal communication skills sufficient to develop, teach, and lead workshops and conduct public presentations.
• Excellent organizational skills as demonstrated by the ability to balance numerous demands, evaluate competing priorities, and adjust planning, as needed.
• Management and supervisorial capacity in diverse and fast-pace environments.
• Ability to successfully navigate complex networks of relationships, and to work with a high level of multicultural competence and sensitivity in achieving departmental and division-wide goals.
• Program and process management skills including strategic planning, risk management, and change management.
• Demonstrated ability to analyze problems/issues, gather data and information, evaluate and recommend alternative solutions, or effect solutions with a tolerance for ambiguity and change, when necessary.
• Demonstrated ability to work independently on sensitive, confidential, often volatile, and complicated issues with tact and political acumen.
• Attention to detail and record keeping.
• Excellent communication and interpersonal skills including demonstrated experience in handling difficult conversations with tact and diplomacy, interacting with people from diverse backgrounds in a consistently professional and effective manner, and maintaining poise and composure in potentially stressful situations.
• Experience managing crisis and emergency situations between English and Italian with both public and private medical and security services.
• Flexibility to be on-call and on-hand as needed for sudden student-related emergencies.
• Positive attitude and willingness to spend long hours resolving student needs.
• Works well with others on collaborative projects.

Professional Experience

• Related administrative and management experience in an American higher education institution that focuses on short and long-term study abroad, specifically student life and health and wellbeing experience.
• Demonstrated experience related to student conflict management issues at an institution of higher education, including knowledge of student development theories and their application, especially as they relate to student behavior and conduct.
• Experience coordinating with U.S. based American university staff and personnel, especially on managing student crisis issues.
• Experience with International insurance companies related to student medical needs.
• Understanding of how to create, apply, and sustain student programming that promotes community learning and individual development in an international and diverse educational environment.
• Ability to work with a variety of constituents: faculty, staff, administration, and students.
• A strong student-centered philosophy.
• Familiarity with Italian and US law as it pertains to higher education, especially relating to student life, student discipline, due process, individual rights, liability issues, and privacy.
• Familiarity with the Maxient platform.
• Conflict mediation skills and experience to problem-solve and respond appropriately to student and parent concerns.
• Knowledge of American and Italian trends in higher education regarding student affairs.
• Mentorship of First Year/Freshman program students, both short-term and degree-seeking.
• Knowledge of student support systems, resources, and best practices across a variety of international study abroad education institutions.
• Knowledge of the intersection of Title IX and student conduct processes and procedures extraterritorially.
• Understanding of American Federal laws related to higher education (such as Clery Act, FERPA, Title IX), policies, ordinances, and legislation that impact, or have potential to impact students and institutions of higher education.
• Experience writing, interpreting and revising university policies.
• Ability to create cross-campus partnerships and collaborations with other colleagues, and to work closely with staff in other offices that provide services to students.

Additional Notes

• This position requires occasional evenings and weekends as needed.

All applicants MUST possess valid EU working documents in Italy. JCU will not sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "Assistant Dean of Students". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled. 

John Cabot University, a regionally accredited American liberal arts university in Rome, is seeking to fill experienced IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with student, faculty, and staff in troubleshooting any IT issue that may arise on campus.

Main Tasks and Responsibilities

• Ensuring that all lab equipment is functioning
• Installing new computer hardware and software
• Troubleshoot computer, printer, hardware and software problems
• Provide constant front-line (help-desk) support to staff, faculty and students, and backup support to IT personnel
• Other duties as assigned

Main Requirements

• Applicant must be native English speaker or fluent in both spoken and written English.
• Possess valid EU working documents in Italy.
• Excellent written and verbal communication skills.
• Good knowledge of Microsoft Windows and Mac client operating systems.
• Working knowledge of computer hardware, MS Word, Excel, MS Outlook, TCP/IP and networking.
• Ability to work occasional evenings and weekends.
• Quick learner, able to work well under pressure and to adapt to a changing environment.

JCU cannot sponsor candidates for working visas in Italy for this position. It is preferable if candidates already live in Rome. Email your (English only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. Please include a cell phone number on your CV. While we appreciate every application received, note that only short-listed applicants will be contacted.