Access and ID
All Faculty and Staff members can access all Library services with their JCU ID card. They must always have their ID with them and show it at the Welcome Desk when checking out items.
The barcode printed on the JCU ID card allows users to access a personal Library account
(My Account) where they can check books that have been checked out, books that have been requested
and put on hold, and where they can renew loans.
How to set up a library account
- Go to JCU Discovery and click on Sign In in the upper right corner
- In the authentication page click on Set/reset password
- Enter the barcode printed in the JCU ID card as username and click on Request New Password
- A confirmation email will be sent to the JCU email address
- Click on the link in the email and choose your new password
Books can be checked out at the Welcome Desk.
Faculty can borrow up to 30 items, Staff members can check out up to 6 books.
Borrowing privileges depend on users' status and collection according to the following table:
|Reserve Books||7 days (if on reserve for own course only)|
|Reference Books and Periodicals||7 days|
|Videos and DVDs (non-circulating collection)||1 day (if not on reserve for other courses)|
|Videos and DVDs (circulating collection)||3 days|
|Archive items||in-house use only|
Any regularly circulating book can be renewed online by going into the My Account section in JCU Discovery. After logging in, select My Account in the User Links dropdown menu in order to see all the books checked out under your name, and select the Renew button corresponding to the item you wish to renew.
Items in the Main Collection, in the Loeb Collection, and in the Textbook Collection can be renewed, as well as videos in the circulating collection, and reference books and periodicals.
Overdues and Recalls
Reminder notices are generated by the library system and regularly sent out when an item is overdue.
Overdue items cannot be renewed online. In order to renew an item that is already overdue, patrons can send an email to [email protected] or contact the Welcome Desk.
If you receive a notice for a book that you have returned, please contact the Library so that we can resolve the problem.
The Library reserves the right to recall checked-out items when necessary. When an
item is recalled, the library system informs the patron granting them 7 days to return
the item. Failing to return the item after three notifications will force the library
to replace the item and charge the borrower with replacement costs. The Library will
activate the recall procedure only when the checked-out item is urgently requested
by another user or needed for the Reserve collection.
Requests and Holds
If a book from the Main Collection is already checked out to another patron, faculty and staff members can place a request through the online catalog. If more than two borrowers request the same book, the library system will automatically shorten the loan period. However, the loan period will never be less than 7 days. Library users will receive e-mail notifications with the new date.
As soon as the book is returned, it is placed on hold for 5 days for the person that requested it, who will be notified via e-mail. Pick up is at the Welcome Desk.
Books on hold that remain unclaimed for more than 5 days will be reshelved, and the hold will be cancelled.
Lost books should be reported to the Library Staff staff as soon as possible.
Faculty and Staff members can request books and articles that are not owned by the Frohring Library by using Interlibrary Loan and Document Delivery Services. Faculty can request these services for free by contacting Enrico Amarante ([email protected]).
More information about the service is available on the Interlibrary Loan page.