Student Health, Wellbeing, and Conduct

Health Services at John Cabot University

On Campus Doctors

For the convenience of the student body, John Cabot has a doctor on campus twice a week as well as a kinesiologist.  An English speaking house-call service is also available to address additional healthcare concerns.

Dr. Salvatore and Dr. Guerriero may run free of charge examinations for you such as: rapid strep throat test, rapid urine test strip (UTI Test), rapid mononucleosis test (approximately 1 hour wait).

Dr. Stephanie Salvatore is a general practitioner. Her services are free of charge and available to the JCU community on the following days:

TUESDAYS –10 AM to 1 PM
FRIDAYS – 1 PM to 4 PM

Tel +39 349.38.80.487
Email: [email protected]

The doctor’s office is located next to the Aula Magna in the Guarini Campus building.

Dr. Andrea Guerriero is a general practitioner who offers 24/7 house-calls (same day appointments). Free consultation is available through phone call, text message, or Whatsapp. The doctor may connect you with private clinics for lab works and specialists. Dr. Guerriero also offers Acupuncture. The doctor can be reached by:

Tel./Whatsapp:  +39 320.40.65.709
Email: [email protected]
Website/App: MEDinACTION

The doctor charges €50 during business hours (8-7PM Monday through Friday), €120 on weekdays between 7pm-8am, on holidays, and weekends. If you use CISI, Allianz, and Cigna insurance, the doctor will bill your insurance directly and you will not need to make payment. If you have a different insurance, you will pay in cash or paypal. The doctor will provide a detailed receipt which you may submit to your insurance company for reimbursement.

Dr. Monteiro Diederichs is a kinesiologist and fitness counselor.

Physical rehabilitation services for orthopedic problems related to postural maladaptation and symptoms such as pain and/or discomfort affecting neck, shoulder, lumbar, knee etc. Kinesiology is the science that studies the human body locomotor apparatus. This rehabilitation technique employs wide amplitude range of motion in very slow manner. Kinesiology services are available to the JCU community free of charge on the following days:

MONDAY - from 2:30 PM to 7 PM
WEDNESDAY - from 10:30 AM to 6 PM 

Email: [email protected]
Make an appointment

The campus office is located next to the Aula Magna in the Guarini Campus building.

Students will have to go off campus if additional services and/or medical tests are recommended.  All doctors listed above and the Office of Student Health, Wellbeing and Conduct are available to assist students in navigating care options and understanding the required payments and billing procedures for each case. 

There are some private clinics in Rome that offer medical care in English and generally accept direct billing.

See more information about English speaking clinics in Rome.

IMPORTANT:

When visiting a doctor, hospital, or clinic, please be sure to always have your passport and insurance information with you. 

Private Doctors and Medico di Base

In many cases private doctors do not accept international payments from insurance providers and students will be asked to pay up front for the visit. Doctors will provide students with receipts or invoices in order to be reimbursed by the insurance provider.

Students who are Italian residents relying on the Italian Healthcare system for coverage should register for a local medico di base in Rome.  For information on how to do this, please visit the appropriate ASL Office for your local neighborhood in Rome, or stop by the Office of Student Health, Wellbeing and Conduct for assistance.

Hospitals and Emergency Rooms

Students can choose between public and private hospitals. While public hospitals provide both emergency and non-emergency services, private ones generally do not have emergency rooms. The public hospital emergency room is called “Pronto Soccorso” and is generally good but in some cases immediate service cannot be provided and students may have to wait. In Italy, hospitals use the triage system to access injuries. This system involves assigning a priority color code to patients arriving at the Pronto Soccorso: red (very critical), yellow (moderate critical), green (not very critical), and white (not critical). Patients will be seen in order of the color code assigned (severity condition).

Non-emergency services provided by public hospitals are subject to a fee. Private hospitals normally have higher fees than public hospitals. Students are generally required to pay fees up front before leaving a private hospital. Furthermore, in order to benefit from the services offered by any private hospitals, students need to make arrangement with the hospital’s administration or with the doctor. Just be advised that the staff and the doctors in both public and private hospitals are not required to speak English, however some of them may speak it. 

See list of hospitals around the campus area.

Medications

It is illegal to have medication mailed to Italy and it will be stopped at customs. Therefore, students should bring enough of their prescription medication with them to last their entire stay in Rome (this is also true for contact lenses, favorite over-the-counter cold and allergy medicines and vitamins).

While many types of medicine are available in Italy, it is important to note that American prescriptions are not valid here. U.S. medications that may not be available include ADD/ ADHD medications and some forms of contraception.

Students are responsible for confirming that any medication they require can be acquired and/or refilled locally, prior to their arrival on campus. Specific questions about this can be directed to the Office of Health and Wellbeing.

If a prescription refill is needed while abroad, an appointment with an Italian doctor must be made (students are encouraged to bring a list of the generic names of their medicine).

Students should be aware that medication prices can vary.  Payment is required at the time of purchase and can be made either in cash or by credit card. Reimbursement depends on the insurance provider.

Pharmacies

Pharmacies are drug stores that can be easily found around the city. They can be identified by the big green cross outside. While some drugs are available over the counter, others require a prescription from the doctor. Furthermore, the pharmacist has some medical knowledge and s/he can advise patients about medicines, including how to take them, what reactions may occur and answering general questions.

Students should be advised that local pharmacies typically close between the hours of 1:00 PM and 4:00 PM and after 7:30 PM. They are typically closed on Saturday afternoon and all day on Sunday. By law, however, there must be one pharmacy open at all times (24 hours/7 days a week) and the pharmacies typically rotate the responsibility to be open after hours or on weekends. You can find the rotation list posted publicly on the door to each pharmacy. 

See complete list of pharmacies in the Trastevere area.