Employment Opportunities

Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American university in Rome, Italy, does not discriminate on the basis of race, color, ethnic or national origin, religion, sex, age, sexual orientation, marital or parental status, or disability in any of its policies, programs, and services.  

Role and Responsibilities
The N.U. in Italy Program is a unique opportunity for freshmen accepted for Spring Admission to Northeastern University to study at John Cabot University during the Fall semester and enter Northeastern University in the Spring. John Cabot University provides academic courses to the participants while N.U. in Italy on-site staff provide on-site leadership and support services in collaboration with John Cabot University staff and N.U. in Boston-based staff. 

The International Coordinator (IC) will assist the N.U. in Italy Program Liaison and N.U. in Italy On-Site Advisor in all facets of the N.U. in Italy Program, including, but not limited to:

  • Social, including student programming and excursions
  • Academic support
  • Service-learning coordination
  • Student conduct 

The IC will work collaboratively with John Cabot University staff and N.U. in Italy site-staff to ensure the safety and well-being of students and contribute to the development and overall success of the program. 

This demanding leadership position requires a significant amount of patience, flexibility, assertiveness, diplomacy, self-initiative, experience working with students who are living abroad, as well as substantial experience living in Italy and working under stressful conditions. 

Qualifications and Education Requirements

  • Bachelor’s Degree in relevant field such as Higher Education, International Education or Student Development preferred.
  • Minimum 1 year of demonstrated student service experience or higher education experience in a residence life or student affairs capacity which includes experience living with or working with students (in a residence life, student affairs, camp counselor, or related role).
  • Experience with crisis management.
  • Ability to excel under stressful conditions while efficiently accomplishing tasks in fast-paced environments.
  • Experience living, working, or studying in Italy with the ability to demonstrate intercultural sensitivity and global awareness.
  • Event management experience for large groups with attention to detail.
  • Teaching and classroom management experience preferred.
  • Must be fluent in English speaking, reading, and writing.
  • Must be fluent or have a good command of spoken Italian. 

Responsibilities
Prior to beginning at John Cabot University, the On-Site Advisor is expected to:

  • Attend educational sessions to learn about Northeastern University and the N.U. in Italy Program, either in person in Boston or virtually.
  • Travel to Boston for approximately two weeks in June to assist in the development, execution, and facilitation of N.U. in Italy Pre-departure Orientation in conjunction with the N.U.in Boston staff.
  • Assist with pre-departure preparations and planning activities in conjunction with John Cabot University staff and N.U.in Boston staff.
  • Participate in on-going planning meetings lead by John Cabot University or N.U. in Boston staff.
  • Attend educational sessions to learn about John Cabot University and the N.U. in Italy Program, either in person in Boston or virtually.

 Student Affairs:

  • Coordinate residential life components of the N.U. in Italy Program, including serving as a liaison with the residence hall facilities and staff as they relate to residence life and student programming.
  • Consult and collaborate with On-Site Advisor and John Cabot University staff to address program incidents, issues, and concerns.
  • Provide regular program updates to the On-Site Advisor through regular meetings and written reports.
  • Work collaboratively with On-Site Advisor and John Cabot University staff to ensure a high level of service and support in all N.U. in Italy Program areas (residential life, student services, programming, academics, service learning, etc.)
  • Assist students in their transition to Italy and also in their return to the United States, in collaboration with the John Cabot University staff, the Boston staff, On-Site Advisor and Program Liaison.
  • In conjunction with John Cabot University staff, On-Site Advisor, and the Program Liaison, assist with the chaperoning of at least two N.U. in Italy-sponsored trips.
  • Act as an N.U. in Program ambassador and liaison for parents and participants.
  • Assist with event coordination and liaison for honored Northeastern guest. 

Student Community Development, Safety and Emergency Response:

  • Liaise with John Cabot University staff, On-Site Advisor, and Program Liaison on student conduct and all associated activities.
  • Serve as a Northeastern University student conduct hearing officer for N.U. in Italy Program student conduct cases.
  • Work to create an atmosphere in which staff and students are critically engaged to make positive contributions and uphold community standards.
  • Act as the agent of student and staff safety and security during crises and be an on-call rotation for emergencies. 

Academic Affairs and Course Facilitation:

  • Assist On-site Advisor in facilitating a one-credit course developed by Northeastern University which focuses on service learning and the local culture.
  • Assist On-site Advisor in reporting student academic performance to N.U. inBoston staff.
  • Collaborate John Cabot University staff and On-Site Advisor to connect students to resources as needed and follow through with students to ensure success.
  • In conjunction with N.U. in Boston staff and On-Site Advisor, assist in administration of academic surveys throughout semester to evaluate student academic performance, or when needed. 

Administrative and Financial:

  • Attend weekly meetings as scheduled by John Cabot University staff or On-site Advisor.
  • Provide required detailed weekly reports and updates to On-site Advisor.
  • Provide thorough and prompt customer service support to families and report outcomes to N.U. in Boston staff and the N.U. in Italy Program Liaison.
  • Participate in a final debrief session before the conclusion of the program with John Cabot University and N.U. in Boston staff. 

All applicants must possess valid EU working documents in Italy.  JCU cannot sponsor candidates for working visas in Italy for this position.  

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “International Coordinator for N.U. in Italy.” While we appreciate every application received, note that only short-listed applicants will be contacted. 

Role and Responsibilities
The N.U. in Italy Program is a unique opportunity for freshmen accepted for Spring Admission to Northeastern University to study at John Cabot University during the Fall semester and enter Northeastern University in the Spring. John Cabot University provides academic courses to the participants while N.U. in Italy on-site staff provide on-site leadership and support services in collaboration with John Cabot University staff and N.U. in Boston-based staff. 

The On-Site Advisor will manage all facets of the N.U. in Italy Program on-site operations for John Cabot University. These facets include, but are not limited to: social, academic, service-learning, student conduct, professional and student staff supervision, as well as serving as a liaison with John Cabot University staff and faculty and the N.U. in Boston staff. 

This demanding leadership position requires a significant amount of patience, flexibility, assertiveness, diplomacy, self-initiative, experience working with students who are living abroad, as well as substantial experience living in Italy and working under stressful conditions. 

Qualifications and Education Requirements

  • Master’s Degree required in relevant field such as Higher Education, International Education or Student Development.
  • Minimum 4 years of demonstrated student service experience or higher education experience in a residence life or student affairs capacity.
  • Experience living with or working with students (in a counselor, residence life, student affairs, or related role).
  • Demonstrated experience with crisis management.
  • Flexibility and demonstrated ability to excel in fast-paced environments.
  • Experience living, working, or studying in a foreign environment.
  • Proven ability to coordinate and manage events for large groups with attention to detail.
  • Teaching and classroom management experience.
  • Supervisory experience with students and staff.
  • Proven ability to work well under stressful conditions and how to take actions that satisfy diverse interest while achieving programmatic goals.
  • Experience with living and working in Italy and Rome.
  • Fluency in English and Italian reading and writing. 

Responsibilities
Prior to starting at John Cabot University, the On-Site Advisor is expected to:

  • Attend educational sessions to learn about Northeastern University and the N.U. in Italy Program, either in person in Boston or virtually.
  • Travel to Boston for approximately two weeks in June to assist in the development, execution, and facilitation of N.U. in Italy Pre-departure Orientation in conjunction with the N.U. in Boston staff.
  • Assist with pre-departure preparations and planning activities in conjunction with John Cabot University staff and N.U. in Boston staff.
  • Participate in on-going planning meetings led by John Cabot University or N.U. in Boston staff.
  • Attend educational sessions to learn about John Cabot University and the N.U. in Italy Program, either in person in Boston or virtually. 

Student Affairs:

  • Manage residential life components of the N.U. in Italy Program, including serving as a liaison with the residence hall facilities and staff as they relate to residence life and student programming.
  • Consult and collaborate with N.U. in Italy Program Liaison to address program incidents, issues, and concerns.
  • Provide regular program updates to the Dean of Student’s Office at John Cabot University, N.U. in Boston staff, and N.U. in Italy Program Liaison through regular meetings and written reports.
  • Manage all aspects of the N.U. in Italy Program student conduct policy in conjunction with the N.U. in Boston staff and N.U. in Italy Program Liaison.
  • Serve as a Northeastern University student conduct hearing officer for N.U. in Italy Program student conduct cases and liaison with John Cabot University staff on all aspects of John Cabot University student conduct.
  • Facilitate confliction mediation for students, in conjunction with the N.U.in Program Liaison and John Cabot University staff, including maintaining and tracking accurate records in both N.U. in Italy and John Cabot University formats.
  • Work to create an atmosphere in which staff and students are critically engaged to make positive contributions and uphold community standards.
  • Act as the primary agent of student and staff safety and security during crises, and be an on-call emergency contact during entire duration of program.
  • Work collaboratively with John Cabot University staff and N.U. in Italy Program Liaison to ensure a high level of service and support in all aspects of student life (residential life, student services, programming, academics, service learning, etc.)
  • Support students in their transition to the host country and return to the United States, in collaboration with N.U. in Boston staff and the N.U. in Italy Program Liaison.
  • Oversee the coordination and chaperoning of at least two N.U. in Italy-sponsored trips
  • Act as an N.U. in Italy Program ambassador and liaison for parents, participants, co-ops, and local and prospective students.
  • Serve as an event coordinator and liaison for honored Northeastern guests.
  • Ensure and track quality and diversity of academic and social programs. 

Staff Supervision and Development:

  • Supervise, support, and evaluate a team of International Coordinators in all aspects of their professional development and needs.
  • Provide a self-evaluation and feedback of N.U. in Italy International Coordinator performance. 

Academic Affairs and Course Facilitation:

  • Facilitate all aspects (teaching, grading, classroom management) of a one-credit course developed by Northeastern University which focuses on service learning and the local culture.
  • Report student academic performance to N.U. in Boston staff and the N.U. in Italy Program Liaison.
  • Connect students to resources as needed and follow through with students to ensure success.
  • In conjunction with the N.U. in Boston staff, administer academic surveys throughout semester to evaluate student academic performance, or when needed.
  • Work collaboratively with John Cabot University staff and consult with N.U. in Boston staff and the N.U. in Italy Program Liaison to ensure student service learning opportunities are structured and meet N.U.in Italy’s Program goals while respecting the mission of John Cabot University’s community service program. 

Administrative and Financial:

  • Work with John Cabot University staff and N.U. in Boston staff on budget projections and, after expenditure approval, oversee programming budget and spending.
  • Ensure all financial matters align with Northeastern University’s expectations and are in compliance with Northeastern University fiscal policies.
  • Attend required weekly meetings with N.U. in Italy site staff.
  • Provide required detailed weekly reports and updates to N.U. in Boston staff as needed.
  • Provide thorough and prompt customer service support to families and report outcomes to N.U.in Boston staff and the N.U. in Italy in Program Liaison.
  • Participate in a final debrief session before the conclusion of the program with John Cabot University and N.U. in Boston staff.

All applicants must possess valid EU working documents in Italy.  JCU cannot sponsor candidates for working visas in Italy for this position.  

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “On-site Advisor for N.U. in Italy.” While we appreciate every application received, note that only short-listed applicants will be contacted.  

John Cabot University seeks an IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with student, faculty, and staff in troubleshooting any IT issue that may arise on campus.

Main Tasks and Responsibilities 

  • Ensure that all lab equipment is functioning.
  • Install new computer hardware and software.
  • Troubleshoot computer, printer, hardware and software problems.
  • Provide constant front-line (help-desk) support to staff, faculty and students, and backup support to IT personnel.

 Main Requirements

  • Applicant must be native English speaker or fluent in both spoken and written English.
  • Possess valid EU working documents in Italy.
  • Excellent written and verbal communication skills.
  • Ability to work occasional evenings and weekends.
  • Work well under pressure and be able to adapt to a changing environment. 

The ideal candidate is a dynamic individual with multitasking capabilities who is able to prioritize tasks depending on the situation, and must be committed, kind, available, and able to interact in a cheerful, respectful, and professional way with professors, students, and fellow staff.

Fluency in English, both written and spoken, is required, and knowledge of Italian is preferred.

All applicants must possess valid EU working documents in Italy.  JCU cannot sponsor candidates for working visas in Italy for this position.  

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University seeks to add an Admissions Counselor to its current team to promote JCU to the Italian market (students, families and high schools). The job includes travel to fairs and schools throughout Italy. Good interpersonal, writing and speaking skills are necessary. Most work will be conducted in Italian but strong working knowledge of English is required.

Specific Responsibilities

  • Liaise with a rapidly increasing number of Italian high school professors and officials to organize orientation sessions, conferences and workshops taking place both on and off campus
  • Provide information regarding John Cabot and the U.S. educational system to prospective students, families and high school professors both in person (unannounced walk-ins and individual and group scheduled visits), on the telephone and in writing, on social media.
  • Assist in preparing and editing written and visual material for the website, newsletters, email blasts and social media; provide assistance if needed with media relations.
  • Reply in a timely and accurate manner to all inquiries, both written and oral.
  • Facilitate the application process of Italian prospective students unfamiliar with the American-style college application process.
  • Represent the University at fairs throughout Italy and Italian schools.
  • Help organize and host Open Days which attract hundreds of Italian high school students. This requires organizing and scheduling lectures and workshops, scheduling calendar of visits, booking and preparing lectures rooms and classrooms, organizing food and drinks.
  • Conduct research on Italian competitors and the Italian educational scenario in general.

Qualifications

  • Demonstrated ability to meet complex goals and collaborate with various individuals or departments in a professional and personable manner.
  • Demonstrated competency in researching, organizing, analyzing data and in writing and presenting information.
  • Demonstrated proficiency with Microsoft Office Applications (MS Word, Excel and Power Point) and familiarity with integrated management systems.
  • Excellent interpersonal, written and oral communication skills.
  • Ability to quickly learn the University admission, recruitment, outreach and financial aid processes.
  • Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.
  • Excellent data entry skills.
  • Travel throughout Italy and some evening/weekend activities is required.

The ideal candidate will demonstration excellent writing and speaking, public speaking, multi-tasking, and interpersonal skills. They must also show great attention to detail, and have the availability to travel. Work is conducted in both Italian and English, so excellent working knowledge of both is necessary.

All applicants must possess valid EU working documents in Italy.  JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (English only) CV and cover letter to [email protected] with subject line “Italian Admissions Counselor”. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, an accredited American university in Rome, seeks to hire an Executive Assistant for the Vice President and Dean of Academic Affairs. The Executive Assistant assists the Vice President and Dean of Academic Affairs with the University’s executive administrative needs for the VP’s Office and for the Office of the Academic Dean. The Executive Assistant also coordinates the Faculty Support Office to ensure smooth operations of all Academic programs.

Main Responsibilities

  • Organizes the VP and Dean’s weekly calendar, scheduling travels and accommodations, appointments and meetings, and taking minutes when required. Provides support by collecting documents for reports and preparing presentations.
  • Assists and supports the VP with program development and academic operations, as needed.
  • Interfaces with department chairs and representatives of Faculty committees regarding any issues that may arise, as deemed necessary by the Dean. Is also responsible for ensuring that all required documents and reports are submitted by the established deadlines and works to streamline and improve any procedures related to the academic departments. Provides administrative support for hires, promotions and distribution of funds.
  • Organizes and schedules all institutional visits, mainly of other universities and providers, with the aim of strengthening and developing university relationships and partnerships.

Main Requirements

  • Excellent knowledge of both English and Italian is required
  • Knowledge of the US Higher Education system
  • Excellent written and oral communication skills
  • Strong interpersonal skills
  • Extreme attention to details; ability to work under pressure, to be flexible and adjust to priorities that may arise
  • Proficiency in Microsoft Office programs

All applicants must possess valid EU working documents in Italy.  JCU cannot sponsor candidates for working visas in Italy for this position. 

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Executive Assistant to the VP and Dean”. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, an accredited American university in Rome, seeks to a Faculty Support Office Assistant. The FSO Assistant provides general support and assistance to all Faculty, from basic clerical duties, to more specific tasks, involving institutional organization and communication skills. The FSO Assistant works within the Academics Department, under the direct supervision of the Executive Assistant to the Vice President and Dean of Academic Affairs.

Specific duties and responsibilities

  • Is in charge of Faculty room supply orders and ensures basic maintenance, including office equipment. Provides direct support to Faculty in uploading syllabi, trouble-shooting when needed, and in preparing other teaching materials
  • Organizes make-up classes; proctors exams; acts as a direct contact, provides support and special assistance to students with learning disabilities
  • Collects, stores and manages the exams submitted by Faculty to the FSO
  • Makes room reservations for Faculty meetings, organizing the catering when needed
  • Is a point of reference for new Faculty: facilitates a smooth hiring process from an administrative point of view; provides initial orientation and guidance throughout the semester
  • Provides administrative support for on-site classes and visits to museums and monuments.
  • Is in charge of book purchasing for Faculty
  • Operates the periodic online Course Evaluation system
  • Supports the VP and Dean’s Office on special projects as they arise

Main requirements

  • Must be fluent in English, and have a good knowledge of written and spoken Italian
  • Must be flexible and able to multitask, and to prioritize based on relevance and urgency
  • Must have excellent written and oral communication skills
  • Must have excellent interpersonal and problem solving skills
  • Must be willing and able to commute between campuses if needed (5-10 minutes walking distance)
  • Basic knowledge of the MS Office package is required (Word, Excel, PowerPoint), use of Publisher and Photoshop recommended

All applicants must possess valid EU working documents in Italy.  JCU cannot sponsor candidates for working visas in Italy for this position. 

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “FSO Assistant”. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, an accredited American university in Rome, seeks to hire a temporary maternity leave replacement for the position of Orientation Coordinator. This position entails developing, implementing and assessing John Cabot University’s Orientation for incoming students and their families. The Orientation program takes place four times a year, at the beginning of every semester. 

This position also recruits, selects, trains and supervises a team of 70 Orientation Leaders. The Orientation Coordinator will be working in a team-oriented environment and should be willing to work collaboratively with various constituencies, including faculty, staff, students, and parents/families.

Essential Duties and Responsibilities:

  • Lead Orientation planning committees made up of faculty and administrators to develop the Orientation schedule and organize the  Orientation program
  • Hire, train, supervise and coordinate Orientation Leaders , Skippers and Orientation Student Assistants (approximately 70)
  • Manage and coordinate suppliers and all Orientation week logistics
  • Prepare and monitor budget
  • Develop educational material for incoming students, Orientation Leaders and Skippers, Orientation Student Assistants (brochures, flyers, handbooks, etc.)
  • Moderate conference sessions with multiple speakers
  • Reply to written and oral enquiries from students, parents and staff representatives of other universities
  • Supervise website and other departmental correspondence and communications, keeping Orientation website pages up-to-date
  • Write annual reports
  • Coordinate the university-wide assessment of Orientation
  • Provide assistance to students in the Student Services Office
  • Attend off campus trips as a group leader and participate in Student Life conferences and meetings
  • Provide support to the Student Life team 
  • Other duties as assigned

Requirements:

  • Bachelor’s degree, Master’s degree preferred 
  • Fluency in English and Italian
  • 2-3 year experience working in Student Services or Student Affairs
  • 2-3 year experience large scale event planning
  • Excellent communication and customer service skills
  • Highly self-motivated, flexible and a team player
  • Ability to work irregular hours and during weekends
  • Conflict resolution skills
  • Able to work in a fast paced student oriented environment
  • Planning, analytical and budgeting skills
  • Perform well under pressure, with demonstrated organizational skills, attention to detail and planning skills
  • Experience with public speaking and/or workshop presentations

All applicants must possess valid EU working documents in Italy.  JCU cannot sponsor candidates for working visas in Italy for this position. 

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Maternity leave substitution – Orientation Coordinator”. While we appreciate every application received, note that only short-listed applicants will be contacted.