Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a highly motivated Adjunct Faculty Accounts Associate to work closely with the Accounts Payable Office, the Vice President for Academics, Dean of Academics, and Faculty Support Office to collect all necessary document and information for the processing of the Adjunct Faculty contracts and payments. In addition, the candidate will provide all necessary assistance to the Adjunct Faculty for any administrative requests they might have. The ideal candidate must be extremely detail oriented, a good team player, willing and able to learn quickly, and possess superior organizational and time management skills.

Main Duties and Responsibilities

• Collect the necessary academic information to draft contracts for each semester
• Collect all personal documents to prepare individual Adjunct Faculty contracts
• Update Adjunct Faculty records for accounting and tax purposes
• Verify that all course syllabi have been prepared
• Prepare all contracts for each semester/session and communicates with the Faculty to ensure all contracts are signed in a timely manner
• Provide excellent customer service by establishing and maintaining effective communication relationships with the Adjunct Faculty
• Reconcile Adjunct Faculty invoices
• Keep a digital archive of documents, syllabi, contracts, and payments        

Qualifications and Skills

• Excellent verbal and written communication skill
• Fluent English (C2) and Italian language
• Exceptional confidentiality a must
• Basic Knowledge of Italian labor laws
• Ability to work under pressure and to meet tight deadlines
• Ability to multi-task, to work both independently and in a team-based environment
• Accurate organizational skills and extremely detail oriented
• Advanced knowledge of MS Office (especially Excel and Word)

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Adj Faculty Accounts Associate”. The position will remain open until filled, with application review commencing on April 3, 2023. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.  

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a candidate to fill the position of Art and Design Studio Assistant. The Art and Design Studio Assistant will be responsible for day-to-day practical operations at John Cabot University’s Studio Art facilities. They will oversee the physical condition, security and safety of the art studios and offices, will coordinate with cleaning, maintenance, and other JCU staff to make sure necessary supplies are on hand, and will ensure that the facilities and equipment are best prepared to facilitate the work of students and instructors. While the position is not a teaching position, the ideal candidate should be able to assist with technical queries from students.

The position would suit a recent graduate of Art and Design disciplines, or a person with equivalent professional experience in an art environment, with demonstrable practical skills and organizational abilities. Workdays cover afternoons/evenings and weekends: Tuesdays through Fridays until 9:30 pm and Saturdays until 7:00 pm. This is a 38 hour/week full-time, one-year term contract with possibility of renewal.

Key Duties and Responsibilities

• Dependably keep regular hours at the JCU Art Studio
• Work closely with the Studio Art faculty to carry out specific requested tasks
• Assist faculty in ensuring that the art studios are well-functioning teaching spaces  
• Assist students with technical issues in relation to their work
• Assist with the organization and installation of exhibitions and displays of student work
• Keep track of equipment and material inventories, and order materials when needed
• Liaise with the JCU studio art faculty, maintenance team, security, and IT office as needed
• Organize the removal of waste, and ensure general upkeep
• Monitor and maintain security and safety policies in the art studio premises.

Required Qualifications and Skills

• Ability to work independently and as part of a team
• Good level of English verbal and written communication skills
• Excellent organizational and time management skills
• Proficiency in the use of Adobe Programs and Mac OS

Preferred Skills

• Skills in digital technologies such as 3D printing and laser-cutting 
• Working knowledge of dark room photography
• Experience of installing exhibitions

All applicants must already be in possession of valid and current EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Art and Design Studio Assistant”. Application review will commence on January 29, 2024. While the position will remain open until filled, the successful candidate would be expected to begin as soon as possible. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is searching for candidates to be posted on teamed assignments as ASL Interpreters. As an American Sign Language Interpreter, you will provide professional working proficient interpreting services in English, both live and on video (when needed), in various settings at John Cabot University, mostly in a classroom setting. The ideal candidates will demonstrate knowledge of a number of specialized skills. We are looking to create a team of ASL professionals, and therefore are looking for a minimum of two qualified candidates.

Certification of RID is required. Candidates must also have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC.

Note that this position requires a Partita IVA, and that all applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.  

Essential Duties and Responsibilities

• Provide a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) JCU Community members
• Provide interpreting for any tutoring which may take place outside of the classroom
• Prepares for each assignment by minimally:
• Reviewing textbooks or other materials as appropriate to assignments
• Meeting with students and professors to review content and determine the appropriate language and form of communication
• Assessing logistical arrangements

• Actively seeks assignments that will increase breadth and depth of interpreting experience within the JCU Community.
• Produces a professional working proficient level of message equivalency between ASL and English

Specialized Skills

• Knowledge of the large, diverse, deaf, and hard-of-hearing community
• Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
• Demonstrated knowledge of role and function in postsecondary interpreting
• Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
• Demonstrated knowledge and appreciation of multiple styles of workplace communication
• Collaborative, progressive, innovative mindset; appreciation of the value of all community members
• Comfortable with the possibility of being recorded or on video during class settings
• Comfortable with and experience in a post-secondary environment
• Strong analytical skills and quantitative abilities
• Understanding of university organization and resources
• Strong communication abilities, written, spoken, and signed
• Perseverance and strong work ethic
• Generosity in sharing expertise and a strong interest in developing others
• Intermediate skills using Microsoft Office Suite

Requirements

• Bachelor's Degree preferred. Certification by RID required.
• Have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC
• Five (5) years of professional interpreting experience, of which two (2) years are post certification
• Documented experience interpreting in a diverse range of assignments
• Demonstrate a professional working proficient level of interpreting between ASL and English
• This is a Staff/Administration position, however the working hours are completed in a classroom setting

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "ASL Interpreter". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled.  

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a qualified and enthusiastic candidate to fill the position of Assistant for Student Activities and Engagement. The successful candidate, under the direction of the Director of Student Services, will act as the first point of contact for inquiries from students and assist in the coordination and execution of student activities and all those events that aim to enhance student life, community building, and transition programming at John Cabot University. This position will work in collaboration with other Student Life offices to create, plan, market, and facilitate events and initiatives for all JCU students. This is a 38 hour/week full-time, one-year term contract with possibility of renewal.

Key duties and responsibilities

• Provide administrative support for the routine operation of all student activities including but not limited to; extracurricular programming, trips, student events, graduation, orientation, pre-departure 
• Participate in planning activities and assist with the development of departmental goals and objectives
• Provide administrative assistance and staffing support by attending small and large-scale departmental events, often after office hours
• Work to support and promote campus activities through Student Life initiatives
• Promote Student Life events through posters, social media, tabling, and other means as appropriate
• Collaborate with other university departments in maintaining Student Life’s social media presence, voice, and engagement by creating, scheduling/posting, soliciting new content and managing community conversations on social networks 
• Maintain regular communication with students, faculty, visitors, and partners (email, phone, virtual or in-person meetings)
• Data entry and maintenance of student databases
• Chaperone student trips and events, often after office hours (evenings and overnight/weekends)
• Perform other duties as assigned 

Qualifications and skills

• Bachelor’s degree in any liberal arts discipline required, master’s degree preferred
• Fluency in English language, superior command of Italian language
• Excellent oral and written communication skills 
• Ability to work under pressure and to multitask
• Strong skills in Microsoft Office and good understanding of social media
• Exceptional customer service skills  
• Organizational and planning skills, attention to detail  
• Ability to work collaboratively as part of a team

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Assistant for Student Activities and Engagement”. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.  

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, invites applications for the position of Dean of Students, seeking candidates who are both qualified and enthusiastic to contribute to the vibrant community of the University. Reporting to and collaborating closely with the Vice President for Strategic Initiatives and Operations, the successful candidate will serve as the chief advocate for students at John Cabot University and will be responsible for all non-academic, student-related matters, supervising the Student Affairs offices with a significant emphasis on student safety and community wellbeing. The Dean of Students actively collaborates with the Executive Cabinet on various matters concerning campus climate and policy, providing guidance and supervision to the Student Affairs Executive Committee.

Key duties and Responsibilities

• Provide leadership and oversight to Student Affairs offices, ensuring the creation of a safe and inclusive living and learning environment, directly supervising 5 staff members. (2 Associate Deans, Assistant Dean, Sr. Director, and Head Counselor)
• Directly supervise the Head Counselor and coordinate with Health and Wellbeing office to address student mental health needs, including emergency intervention and coordination of care.
• Supervise the Senior Director for Community Standards and Minors program in managing moderate to severe student conduct violations, including student harassment and discrimination complaints, in collaboration with other Associate and Assistant Deans.
• Responsible for the strategic decisions of the Student Affairs department that impact the University as a whole.
• Closely collaborate with the Housing, Immigration, and N.U.in Italy offices, all under the direct supervision by the VP of Strategic Initiatives and Operations.
• Support Health and Wellbeing with moderate to urgent medical issues/emergencies related to student welfare, assessing issues that may impact student participation in the University, in coordination with the Dean of Academic Affairs office.
• Review and update health and safety programming for online orientation every semester.
• Act as primary contact for partner-program administrators regarding student health, safety, extra-curricular, and behavioral needs while onsite at JCU.
• Collaborate with the Admissions office to develop promotional/informational content relevant to Pre-Departure Orientation and Welcome Sessions, staying updated on current and future Admissions needs.
• Work with the Dean of Academic Affairs office to update and publish the Student Handbook each semester.
• Update Student Handbook in cooperation with Dean of Academic Affairs office.
• Participate in the University’s Crisis Management Plan, updating the Emergency On-Call Handbook, and serving as a key Emergency On-Call responder for the University.
• Manage clinical supervision for on-call staff.
• Support and mentor Student Affairs staff, encouraging ongoing professional development.
• Engage with local community offices (Police, Commissariato, hospitals, etc.) to establish and manage strong working relationships related to safety and security support resources.

Qualifications and skills

• Master's degree in Higher Education or related field.
• Excellent written, oral, and interpersonal communication skills (both English and Italian) sufficient to develop, teach, and lead workshops, and conduct public presentations.
• Related administrative and management experience in an institution of higher education, with a minimum of 7 years of demonstrated progressive experience in organizational leadership and complex systems and personnel management.
• Experience related to student conduct issues at an institution of higher education, including knowledge of student development theories and their application, with a strong student-centered philosophy.
• Excellent organizational skills as demonstrated by the ability to balance numerous demands, evaluate competing priorities, and adjust planning as needed.
• Demonstrated experience in handling difficult conversations with tact and diplomacy, interacting with people from diverse backgrounds in a professional, effective, and empathetic manner, with the ability to maintain poise and composure in potentially challenging and stressful situations.
• Proficiency in problem analysis, data gathering, evaluation, and recommendation of alternative solutions, with the ability to implement effective strategies amidst ambiguity, and adaptability to change when necessary.
• Demonstrated ability to work independently on sensitive, confidential, often volatile, and complicated issues with tact and political acumen.
• Familiarity with Italian and US law pertaining to higher education preferred.
• Program and process management skills preferred, including experience in strategic planning, writing, interpreting, and revising university policies.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Dean of Students”. The position will remain open until filled, with application review commencing immediately and employment to begin as early as June 1, 2024. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.  

John Cabot University, a regionally accredited American university in Rome, is seeking a candidate to fill the position of Digital Marketing Associate. The Digital Marketing Associate will support the Director of Marketing and the Coordinator of Marketing, liaising primarily with the Admissions Office, to promote events and recruitment efforts. This is an exciting opportunity to become part of a dynamic, mission-driven team. Tasks and responsibilities include but are not limited to: CRM management through the inbound marketing tool, HubSpot; developing email campaigns, and monitoring PPC campaigns through such platforms as Google Ads and Meta/LinkedIn Ads. This is a full-time (38 hrs/week), one-year term contract, with possibility of renewal.

Essential Duties and Responsibilities

• Manage email campaigns, landing pages, etc. through HubSpot
• Promote events such as in-person open days and online webinars
• Effectively create, execute and control campaigns using social media ads
• Oversee annual campaigns running on digital student portals
• Support Admissions Office in recruitment efforts and events
• Support all University offices with their digital marketing outreach
• Facilitate marketing automation processes
• Contribute to content creation (newsletter, blog, social media, comm flow, brochure)
• Optimize published blog pieces using SEO trends/guidelines
• Update website text on behalf of Marketing/Admissions offices
• Request work of the Graphic Designer for the development of creatives, brochures, etc

Qualifications and Skills

• Bachelor’s degree required, preferably in the field of Marketing or Communications
• CRM experience important, preferably with HubSpot but Salesforce is acceptable
• Fluent in English and Italian
• Excellent writing, editing and proofreading skills in English
• Experience with digital campaigns (preferably Google Ads, Meta and LinkedIn Ads) 
• Knowledge of SEO and how to apply guidelines to written content
• Able to promote in-person and virtual events effectively
• Ability and enthusiasm to work as part of a team 
• Experience with Canva for graphics designs
• Experience with Marketing analytics and data analysis preferred
• Working knowledge of college admissions process and cycle beneficial

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line "Digital Marketing Associate". The position will be open until filled, with application review commencing immediately. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, invites applications for the position of Institute for Entrepreneurship (IFE) Associate. This dynamic opportunity entails spearheading the implementation of Institute initiatives, managing the social media presence, and overseeing the administrative facets of the IFE. Reporting directly to the IFE Director, the Associate collaborates closely with various academic and administrative departments of the University. The ideal candidate is enthusiastic about entrepreneurship and related fields, is highly organized, enjoys networking and event planning, and has excellent communication skills. This is a full-time, one-year contract, with possibility of renewal.

Key Duties and Responsibilities 

• Craft and circulate the IFE Newsletter.
• Enhance and update the IFE Website. 
• Research and promote entrepreneurship news; collaborate with the Marketing department for IFE promotional material.
• Manage correspondence, maintain the agenda of the Institute’s events, and organize the calendar for guest speakers.
• Coordinate the activities of the Institute, in collaboration with the School of Business and other academic departments such as Business Administration and Economics.
• Meticulously plan and execute Institute initiatives, coordinating logistics for in-person events with other university offices, and effectively interact with third parties to ensure seamless event preparation and implementation; liaise with other university offices for event photos and videos.  
• Conduct interviews, write articles, communicate IFE initiatives and events, and promote the Institute’s activities across several social media platforms. 
• Maintain detailed and accurate records; generate reports and presentations.
• Update and maintain the Institute’s databases.
• Keep the IFE Procedures Manual current.
• Collaborate with the Finance Office on administrative matters such as purchase orders and reimbursements.
• Other duties/responsibilities as assigned.

Qualification and Skills

• Bachelor’s degree required, preferably in Entrepreneurship, Business, Communications or English.
• Excellent English written and verbal communication skills, fluency in Italian.
• Ability to work both collaboratively and individually.
• Extreme attention to detail.
• Excellent administrative skills.
• Strong organizational and multitasking skills for planning and coordinating events; ability to handle logistics to ensure the smooth execution of various activities.
• Capability to build, maintain, and expand professional networks; comfortable representing the IFE at various events.
• Familiarity with entrepreneurship and related topics; some entrepreneurial experience preferred.
• Exposure to the US Higher Education system is a plus.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV/resumé and cover letter to [email protected] with subject line “IFE Associate.” The search will remain open until filled, with application review commencing immediately. While we appreciate every application received, kindly note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, an accredited American university in Rome, seeks an IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with students, faculty, and staff in troubleshooting any IT issue that may arise on campus. The ideal candidate is a dynamic individual with multitasking capabilities who is able to prioritize duties depending on the situation, and must be committed, kind, available, and able to interact in a cheerful, respectful, and professional way with professors, students and fellow staff. 

Essential Duties and Responsibilities

• Ensure that all lab equipment is functioning 
• Install new computer hardware and software 
• Troubleshoot computer, printer, hardware, and software problems 
• Provide constant front-line (helpdesk) support to staff, faculty, and students, and backup support to IT personnel 

Qualifications and Requirements

• Applicant must be native English speaker or fluent in both spoken and written English 
• Knowledge of Italian preferred 
• Good knowledge of Microsoft Windows and Mac client operating systems 
• Working knowledge of computer hardware, Office 365, TCP/IP networking 
• Excellent written and verbal communication skills 
• Ability to work occasional evenings and weekends 
• Ability and enthusiasm to learn and pick up new skills 
• Work well under pressure and be able to adapt to a changing environment 

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. The position will remain open until filled but hiring is hiring is set to begin as soon as possible. Please include a cell phone number on your CV. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time Assistant Program Manager for the N.U.in Italy Program. The N.U.in Italy Program, administered by the Global Experience Office (GEO) at Northeastern University in Boston, is a unique opportunity for freshmen accepted for Spring Admission to Northeastern University to study at John Cabot University during the Fall semester and enter Northeastern University in the Spring. Students embark on an exciting start to their academic adventure at John Cabot University in Rome, which provides academic courses to the participants, while N.U.in on-site staff provide on-site leadership and support services in collaboration with John Cabot University staff and Northeastern staff. This is a six month, full time term contract.

The N.U.in Italy Assistant Program Manager will assist the N.U.in Italy Program Manager in coordinating, organizing, and facilitating the N.U.in Program on-site operations in collaboration with JCU and Northeastern offices. These responsibilities include, but are not limited to social, academic, volunteer, student conduct, immigration, orientation, trips and N.U.in Italy Program Coordinator staff supervision. 

This position also requires on-call and crisis management duties outside of office hours in the case of high-level student emergencies, meaning the N.U.in Italy Assistant Program Manager position is not a set 9-5 job. Periodic wellbeing checks and respite, when necessary, are guaranteed and coordinated by the Program Manager. The N.U.in Italy Assistant Program Manager will also be responsible for a group of approximately 25 students, acting as a point of reference to help students navigate their first semester at university, from orientation at JCU to how to access services on and off campus to creating and participating in activities to accompanying students to the hospital when necessary.

Responsibilities include, but are not limited to:

• Participating in on-site/virtual training both at Northeastern in Boston and JCU in Rome prior to student arrival
• Oversee and participate in orientation upon student arrival
• Creating and executing programs for students, as well as oversee the creation and execution of programs by the Program Coordinators
• Managing and chaperoning day trips to breathtaking sites in the surrounding area
• Connecting students to on-site academic, medical and mental health resources
• Being a secondary and administrative responder in case of emergency
• Creating, monitoring and adapting the on-call rotation
• Reporting and logging incidents via internal systems
• Assisting the Program Manager during student conduct hearings and cases
• Participating in weekly team meetings
• Assist with pre-departure preparations and planning activities
• Managing programs and activities of the N.U.in Coordinator team
• Occasional, but extremely limited weekend duties.

Qualifications and Education Requirements

• Relevant experience in the field of Higher Education, International Education, or Student Development
• Master’s degree preferred
• Minimum 2 years of demonstrated student service experience in an international education setting or student affairs capacity.
• Experience living with or working with students (in a counselor, residence life, student affairs, or related student mentorship role) preferred
• Demonstrated experience with crisis management preferred
• Flexibility and demonstrated ability to excel in fast-paced environments
• Experience living, working, or studying in a foreign environment
• Proven ability to coordinate and manage events for large groups with attention to detail
• Teaching and classroom management experience a plus
• Supervisory experience with students and staff
• Proven ability to work well under stressful conditions and how to take actions that satisfy diverse interest while achieving programmatic goals
• Experience with living and working in Italy and Rome
• Fluency in English and Italian reading and writing.

Contractual Periods

The N.U.in Italy Assistant Program Manager contractual dates are tentatively set for July 12th to December 18th, 2024. Given that the first working day is set to be in Boston, a tentative meet and greet day is set for July 5th.

• July 5th – meet the team and visit JCU prior to departure for Boston
• July 14th – depart for Boston
• July 15th to July 20th – in-person training in Boston (flights, accommodation and meals included)
• July 22nd – time back for travel
• July 23rd to July 26th – in-person training at JCU
• July 29th to August 2nd – online training that can be done remotely
• August 5th to August 16th – paid vacation
• August 19th to August 23rd – recap of training and preparation week ahead of student arrival
• August 26th – students arrive
• December 18th – end of contract.

While it is in our interest to be as specific as possible, dates can be subject to change.

All applicants must already be in possession of valid and current EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “N.U.in Italy Assistant Program Manager”. While the position will remain open until filled, the successful candidates will begin on July 5th. We appreciate every application received, but please note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time Program Coordinator for the N.U.in Italy Program. The N.U.in Italy Program, administered by the Global Experience Office (GEO) at Northeastern University in Boston, is a unique opportunity for freshmen accepted for Spring Admission to Northeastern University to study at John Cabot University during the Fall semester and enter Northeastern University in the Spring. Students embark on an exciting start to their academic adventure at John Cabot University in Rome, which provides academic courses to the participants, while N.U.in on-site staff provide on-site leadership and support services in collaboration with John Cabot University staff and Northeastern staff. This is a six month, full time term contract.

Each coordinator on the team is responsible for a group of approximately 25 students. The Program Coordinator acts as a point of reference and helps students navigate their first semester at university, from orientation at JCU to how to access services on and off campus to accompanying students to the hospital when necessary. This position also requires on-call and crisis management duties outside of office hours, meaning the N.U.in Italy Program Coordinator position is not a set 9-5 job. This offers a certain amount of flexibility, guaranteed respite and wellbeing checks overseen by the Program Manager.

The N.U.in Italy Program Coordinators live on-site when students arrive for the entire duration of the semester, in the JCU student Residences, alongside the students they manage, but sharing with other N.U.in staff.

Responsibilities include, but are not limited to:

• Participating in on-site/virtual training both at Northeastern in Boston and JCU in Rome prior to student arrival
• Participation in campus orientation upon student arrival
• Creating social activities, including on and off campus programming
• Chaperoning day trips to breathtaking sites in the surrounding area
• Connecting students to on-site academic, medical and mental health resources
• Being a first responder in cases of emergency
• Monitoring the student residence on a rotation
• Reporting and logging incidents via internal systems
• Participating in weekly team meetings
• Occasional, but extremely limited weekend duties.

Qualifications and Education Requirements

• Bachelor’s Degree (in relevant field such as Higher Education, International Education or Student Development is preferred)
• Minimum 1 year of demonstrated student service experience or higher education experience in a residence life or student affairs capacity which includes experience living with or working with students (in a residence life, student affairs, camp counselor, or related role)
• Experience with crisis management preferred
• Proven ability to work well as a member of a close-knit team essential
• Ability to excel under stressful conditions while efficiently accomplishing tasks in fast-paced environments
• Experience living, working, or studying in Italy with the ability to demonstrate intercultural sensitivity and global awareness
• Event management experience for large groups with attention to detail
• Teaching and classroom management experience preferred
• Must be fluent in English speaking, reading, and writing
• Must be fluent or have a very good command of spoken Italian
• Should have experience living in an overseas/international environment.

Contractual Periods

The N.U.in Italy Assistant Program Manager contractual dates are tentatively set for July 12th to December 18th, 2024. Given that the first working day is set to be in Boston, a tentative meet and greet day is set for July 5th.

• July 5th – meet the team and visit JCU prior to departure for Boston
• July 14th – depart for Boston
• July 15th to July 19th – in-person training in Boston (flights, accommodation and meals included)
• July 20th / July 21st – travel back to Rome
• July 22nd – time back for travel
• July 23rd to July 26th – in-person training at JCU
• July 29th to August 2nd – online training that can be done remotely
• August 5th to August 16th – paid vacation
• August 19th to August 23rd – recap of training and preparation week ahead of student arrival
• August 26th – students arrive
• December 18th – end of contract.

While it is in our interest to be as specific as possible, dates can be subject to change.

N.B. If necessary, housing can be provided for the week of in-person training at JCU.

All applicants must already be in possession of valid and current EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “N.U.in Italy Program Coordinator”. While the position will remain open until filled, the successful candidates will begin on July 5th. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time (38 hrs./week) Orientation Coordinator to join the Orientation and Student Life team. The ideal candidate is professional, highly self-motivated, flexible, and able to provide friendly and thoughtful assistance to students, working well as part of a team. The Coordinator will work closely with and directly report to the Director of Orientation. They will also collaborate with various university departments, provide support to the Student Life team, and must be able to perform well under pressure, in a fast-paced, student-oriented environment. This is a one-year, full-time (38 hrs/week) term contract, with possibility of renewal.

Key Duties and Responsibilities

• Assist in developing the Orientation schedule and organizing the Orientation program.
• Assist in the recruitment, training, supervision, and coordination of Student Leaders (Orientation Leaders).
• Assist in coordinating suppliers and all Orientation week logistics.
• Develop educational material for incoming students and Orientation Student Assistants (brochures, flyers, handbooks, videos, etc.).
• Manage online orientation platforms (data entry).
• Reply to written and oral inquiries from students, families, and staff representatives of other universities.
• Coordinate the office needs with the Director.
• Manage website and other departmental correspondence and communications.
• Keep Orientation website pages up to date.
• Coordinate the university-wide assessment of Orientation.
• Moderate conference sessions with multiple speakers.
• Analyze feedback and collect data.
• Participate in Student Affairs conferences and meetings.
• Provide support to the Student Affairs team. 
• Provide leadership to a team of student workers.
• Attend off-campus trips as a group leader.
• Other duties as assigned.

Qualifications and skills

• Bachelor’s degree or equivalent of education and experience.
• Fluent in English and Italian.
• Excellent written and verbal communication skills.
• Demonstrated organizational skills, attention to detail, and conflict resolution experience.
• Planning, analytical, and budgeting skills.
• Excellent Customer service skills and ability to work under pressure.
• Ability to balance the needs of a wide range of constituents.
• Experience with public speaking and/or workshop presentations.
• Experience working in Student Services or Student Affairs preferred.
• Experience in large-scale event planning preferred.
• Ability to work irregular hours and occasionally during weekends. 

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. 

Email your (English only) CV/resumé and cover letter to [email protected] with subject line “Orientation Coordinator”. The position will remain open until filled, with application review commencing immediately and employment to begin as soon as possible. 

While we appreciate every application received, please note that only shortlisted applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is seeking a dedicated, empathetic, and self-motivated for a candidate to fill the position of Residence Director (RD), joining the housing and Residential Life Staff in the Dean of Students Office. The RD is a professional member of the team whose main duty is to foster a safe and comfortable living environment for students and to promote engagement with the larger community. They are responsible for living onsite in one of JCU’s residences/assigned University housing and responding to student emergencies during evening and weekend hours when on call. While a full-time position, the position is not a traditional 9-5 office job, providing a flexible schedule, with limited office hours and a rotating on-call schedule on evenings and weekends. This is a one-year term contract, with possibility of renewal, a competitive salary, professional development opportunities, and free lodging in one of JCU’s residences.

Essential duties and responsibilities

• Intervene and resolve issues related to student roommate disputes and student conduct, address and refer students to the Director of Health and Wellbeing regarding general concerns.
• Provide guidance to students to access university resources.
• When on call, respond to emergencies and follow up with the Dean of Students Office, Doctor on Call, and Director of Health and Wellbeing.
• Assist with the coordination of housing, security, resident assistant management, maintenance, and in-residence events with the various University offices.
• Collaborate with the Residence Life Office in interviewing, hiring, and training new Resident Assistants (RAs).
• Plan and lead Residence Life events.

Qualifications and skills

• Bachelor’s degree or equivalent of education and experience.
• Excellent written, oral, and interpersonal communication skills sufficient to C1 level in both English and Italian.
• Related crisis management experience in an American higher education, housing, student life and health and wellbeing management experience preferred.
• Demonstrated emotional intelligence and self-awareness, cultural competency and extraordinary interpersonal skills, ability to remain calm and responsive in crisis situations, conflict mediation skills.
• Familiarity with Microsoft Office, Zoom, and Maxient preferred.
• Excellent organizational skills, ability to balance numerous demands, evaluate competing priorities, and adjust planning as needed.
• Attention to detail and record-keeping.
• Experience leading extra-curricular programming around Italy preferred.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and Cover Letter to [email protected] with subject line “Residence Director”. Please include both an email address and a cell phone number on your CV. The position will remain open until filled, with application review commencing immediately, and hiring set to begin as early as May 20, 2024. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.